Sales And Service MCQ Test: Quiz!

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Quizzes Created: 16 | Total Attempts: 3,300
Questions: 10 | Attempts: 78

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Sales And Service MCQ Test: Quiz! - Quiz

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Questions and Answers
  • 1. 

    Which product is Citation building a part of?

    • A. 

      Web

    • B. 

      Ads

    • C. 

      Organic

    Correct Answer
    C. Organic
    Explanation
    Citation building is a part of the Organic product. Citation building refers to the process of creating and managing online citations, which are mentions of a business's name, address, and phone number (NAP) on various websites and directories. This helps to improve the business's online visibility and local search rankings. Organic refers to the natural or non-paid search results that appear on search engine result pages (SERPs), as opposed to paid ads or other forms of online advertising. Citation building is a strategy commonly used in organic search engine optimization (SEO) to enhance a business's online presence.

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  • 2. 

    Which of the contract & payment options below is preferred?

    • A. 

      3 Month Contract w/ prepay

    • B. 

      3 Month Contract w/ no prepay

    • C. 

      Month to Month Contract w/ 3 months prepay

    Correct Answer
    A. 3 Month Contract w/ prepay
    Explanation
    The preferred contract and payment option is the 3 Month Contract with prepay. This option allows for a commitment of three months, which provides stability and consistency for both parties involved. Additionally, the prepayment aspect ensures that the payment is made upfront, reducing the risk of late or missed payments. This option is beneficial for both the service provider and the customer as it offers a clear agreement and financial security.

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  • 3. 

    What product(s) can be sold to a client with a 100,000 population?

    • A. 

      Organic Only

    • B. 

      Organic or Max Only

    • C. 

      Organic, Ads, or Max

    Correct Answer
    C. Organic, Ads, or Max
    Explanation
    The correct answer is Organic, Ads, or Max. This means that any of these products can be sold to a client with a population of 100,000. The options "Organic Only" and "Organic or Max Only" are not correct because they limit the choices to only one or two products, while the correct answer allows for more flexibility in selling any of the three products.

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  • 4. 

    What is the new radius used for Organic Geo Targeting?

    • A. 

      15 miles

    • B. 

      20 miles

    • C. 

      30 miles

    • D. 

      50 miles

    Correct Answer
    B. 20 miles
    Explanation
    The new radius used for Organic Geo Targeting is 20 miles.

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  • 5. 

    If we find an existing Google listing for a client, when will the maps case fire?

    • A. 

      Day 1

    • B. 

      Day 8

    • C. 

      No need for a maps case

    Correct Answer
    A. Day 1
    Explanation
    The maps case will fire on Day 1 if we find an existing Google listing for a client. This means that as soon as we come across a client's Google listing, the maps case will be triggered, indicating that there is no need to wait any longer or take any further action.

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  • 6. 

    The new touch plan schedule is for new clients only.

    • A. 

      True

    • B. 

      False

    Correct Answer
    B. False
    Explanation
    The statement implies that the new touch plan schedule is exclusively for new clients, which is not true. The touch plan schedule is not limited to new clients only, suggesting that existing clients can also benefit from it. Therefore, the correct answer is False.

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  • 7. 

    In the example below, what should the prepay balance say in the Yodle Live footer? $1000 a month Ads client with a 3-month commitment and 3 months prepay: You will see the contract term set to 3 months and a prepay balance of $___ on the first day live

    • A. 

      $0

    • B. 

      $2000

    • C. 

      $3000

    Correct Answer
    B. $2000
    Explanation
    Based on the given information, the prepay balance should be $2000. This is because the client has a 3-month commitment and has prepaid for 3 months. Since the monthly cost is $1000, the total prepaid amount would be $3000. Therefore, on the first day live, the prepay balance should show $2000.

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  • 8. 

    Your client has been sold Yodle Ads, which internal dashboard do you see?

    • A. 

      Pooled

    • B. 

      Dedicated

    Correct Answer
    B. Dedicated
    Explanation
    The correct answer is "Dedicated." When a client is sold Yodle Ads, they are provided with a dedicated internal dashboard. This means that the client has their own personalized and exclusive dashboard where they can access and manage their Yodle Ads campaign. This dedicated dashboard allows the client to have full control and visibility over their advertising efforts, making it easier for them to track performance, make adjustments, and optimize their campaign for better results.

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  • 9. 

    Sales will quote a lead range for the sale of Yodle Max.

    • A. 

      True

    • B. 

      False

    Correct Answer
    A. True
    Explanation
    Sales will quote a lead range for the sale of Yodle Max. This means that when selling Yodle Max, the sales team will provide a range of potential leads to the customer. This range will give the customer an idea of the number of leads they can expect to receive when using Yodle Max for their sales efforts.

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  • 10. 

    If a client is sold for $800, what service model will it go to?

    • A. 

      Pooled

    • B. 

      Dedicated

    Correct Answer
    B. Dedicated
    Explanation
    A client sold for $800 would typically go to the dedicated service model. In this model, the client gets exclusive access to the resources and infrastructure provided by the service provider. This ensures that the client's needs and requirements are met without any sharing or competition for resources with other clients. The dedicated service model is usually more expensive but offers higher performance, customization, and security compared to the pooled service model.

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