Sales And Marketing Quiz: Trivia Test!

As a Sales Manager/Sales & Retail services manager, you can generate a CREDIT NOTE at the point of invoicing for up to _____ USD for items that have been billed.

To receive a higher value credit note you must seek verbal authorization from Business Unit Finance Manager or BU Manager or Senior VP.

As a Lead Sales Associate, you can generate a CREDIT NOTE at the point of invoicing for up to _____ USD for items that have been billed.

To receive a higher value credit note, you must seek approval from the Sales Manager or Retail Services Manager.   

Route orders to customer’s choice of _______  _______ if they can handle the quantity ordered.

Enter orders in Order Entry within __ hours of receipt.

Enter the entire order, even if stock is unavailable.

It is the Sales Team/Distribution Clerk's responsibility to ensure that all products meet product characteristics prior to delivery.

Enter Customers ____ if available.

If payment is not received from the customer at the time of delivery or within 24 hours, record entry in ___________ Due Log Book.

Stamp Purchase Orders “processed…invoice…Nbr…______” when provided, upon completion of an order.

When a walk-in Cash or Charge customer’s product is delivered directly from the Retail Storage Area it is verified against the _____ by the Sales Associated and entered into a Delivery Log Book.

Enter non-verbal orders directly to ___________ Entry.

Receive customer orders non verbally from walk-in customers or Sales Calls.

The next step once you have received a customer order verbally from walk-in is to repeat to the customer and complete the internal local order entry form.