Sales And Marketing Quiz: Trivia Test!

15 Questions | Total Attempts: 101

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Sales And Marketing Quiz: Trivia Test!

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Questions and Answers
  • 1. 
    As a Sales Manager/Sales & Retail services manager, you can generate a CREDIT NOTE at the point of invoicing for up to _____ USD for items that have been billed.
    • A. 

      1000

    • B. 

      2000

    • C. 

      3000

    • D. 

      5000

  • 2. 
    To receive a higher value credit note you must seek verbal authorization from Business Unit Finance Manager or BU Manager or Senior VP.
    • A. 

      True

    • B. 

      False

  • 3. 
    As a Lead Sales Associate, you can generate a CREDIT NOTE at the point of invoicing for up to _____ USD for items that have been billed.
    • A. 

      500

    • B. 

      1000

    • C. 

      2000

    • D. 

      3000

  • 4. 
    To receive a higher value credit note, you must seek approval from the Sales Manager or Retail Services Manager.   
    • A. 

      True

    • B. 

      False

  • 5. 
    Route orders to customer’s choice of _______  _______ if they can handle the quantity ordered.
  • 6. 
    Enter orders in Order Entry within __ hours of receipt.
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 7. 
    Enter the entire order, even if stock is unavailable.
    • A. 

      True

    • B. 

      False

  • 8. 
    It is the Sales Team/Distribution Clerk's responsibility to ensure that all products meet product characteristics prior to delivery.
    • A. 

      True

    • B. 

      False

  • 9. 
    Enter Customers ____ if available.
  • 10. 
    If payment is not received from the customer at the time of delivery or within 24 hours, record entry in ___________ Due Log Book.
  • 11. 
    Stamp Purchase Orders “processed…invoice…Nbr…______” when provided, upon completion of an order.
  • 12. 
    When a walk-in Cash or Charge customer’s product is delivered directly from the Retail Storage Area it is verified against the _____ by the Sales Associated and entered into a Delivery Log Book.
  • 13. 
    Enter non-verbal orders directly to ___________ Entry.
  • 14. 
    Receive customer orders non verbally from walk-in customers or Sales Calls.
    • A. 

      True

    • B. 

      False

  • 15. 
    The next step once you have received a customer order verbally from walk-in is to repeat to the customer and complete the internal local order entry form.
    • A. 

      True

    • B. 

      False

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