Safety Certification

100 Questions

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Safety Certification

This is to certify that you have the knowledge necessary to work safely and in an environmentally manner. You must score 95% or better in order to be able to work in your current capacity.


Questions and Answers
  • 1. 
    When you are parked on the customer's premise, you must place your third cone where?
    • A. 

      To the same side of your vehicle as the other two cones, but the third must be centered on the vehicle.

    • B. 

      The third cone must be placed in the center, right in front of the bumper of the customer's vehicle, so that if they leave, they will run over the cone and will then be forced to stop their vehicle.

    • C. 

      The third cone must be placed in the direct line of sight of the customer's vehicle and your company vehicle, so that when they look out their mirrors, they will see the cone and this will keep them moving without notifying us first or from backing into your company vehicle.

  • 2. 
    How often should you test your FVD using the 193A outlet tester at the work center?
    • A. 

      Every morning before leaving the yard

    • B. 

      At least once a month

    • C. 

      Once every 4 months

  • 3. 
    It is OK to talk on the phone while driving as long as I have a hands free device.
    • A. 

      True

    • B. 

      False

  • 4. 
    It is ok to have some metal showing where the rubber has worn off of my side tools as long as the tool still functions properly.
    • A. 

      Yes, as long as the tool is not broken, chipped, or otherwise unusable, you can still use them with the metal showing

    • B. 

      No, you must replace any tool where the rubber is worn off the handles

    • C. 

      Yes, as long as the rubber has not worn more than one inch, you can still use the tool.

  • 5. 
    When you are working in a crawl space, which PPE should you have on?
    • A. 

      Rubber gloves, hard hat, safety glasses, and FVD

    • B. 

      FVD, safety glasses, and hard hat

    • C. 

      Hard hat and goggles

  • 6. 
    When all of the bars are illuminated, how much voltage is present?
    • A. 

      Over 50V

    • B. 

      Over 100V

    • C. 

      Over 200V

  • 7. 
    When should you wear your hard hat?
    • A. 

      When you are up a ladder

    • B. 

      When you are in an attic or up a ladder

    • C. 

      When you are up a ladder, in an attic, in a crawl space, or underneath anyone working with tools

  • 8. 
    The FVD is intended to be a precision measuring device.
    • A. 

      True

    • B. 

      False

  • 9. 
    When choosing proper parking locations at a customer's premise, you should
    • A. 

      Park across the street from the customer, directly across from their drive, so that you can quickly get tools and supplies

    • B. 

      First choice is to park in the front yard with all 4 tires off of the pavement

    • C. 

      You should park in a safe location with minimal traffic, never in a blind spot of your customer's vehicles, never facing against traffic, never across from a drive way, pull through location if possible, and never back out when leaving. Always back when arriving if that is the only way to position your vehicle so that you can pull straight out when leaving

  • 10. 
    Shielded power conductors cannot be detected by the FVD
    • A. 

      True

    • B. 

      False

  • 11. 
    Before using the FVD to test an object for foreign voltage, you should first hold down the power button a few feet away from the object and wait until the illuminated bar graphs de-activate; then you should approach the object with the power button depressed
    • A. 

      True

    • B. 

      False

  • 12. 
    Using the FVD, metallic contact is only required when
    • A. 

      When you are touching the Power Meter

    • B. 

      When you have a bare wire that you are testing

    • C. 

      Metallic contact is not required, you can test through paint and insulation

  • 13. 
    If the FVD shows over 50 volts and the alarm sounds, then there is definitely a hazardous condition present.
    • A. 

      True

    • B. 

      False

  • 14. 
    The FVD can detect DC voltage as well as AC voltage
    • A. 

      True

    • B. 

      False

  • 15. 
    Which cord do you use to provide a temporary path to ground for your body in order to remove the induced voltage caused from the E-field of a power line so that you can get a good test using your FVD?
    • A. 

      A-Bond

    • B. 

      B-Bond

    • C. 

      C-Bond

    • D. 

      W1BU

  • 16. 
    If you use the W1BU and you are still getting a very high reading on your FVD at the NID and you see a drop wire that is running underneath the power lines a long distance, what is your next step?
    • A. 

      Continue your work because you know that the voltage is just inductive and the amps are very low

    • B. 

      Connect your W1BU directly on the conductor of the drop wire that is running under the power lines and retest while holding the ground wire going to the power meter

    • C. 

      Put on your rubber gloves, place a temporary bond on the drop wire, then re-test using the W1BU and the FVD

  • 17. 
    If your battery is dead in your FVD, you can continue work as long as you are very careful.
    • A. 

      True

    • B. 

      False

  • 18. 
    When looking for signs of foreign voltage, you should
    • A. 

      Watch for indications of high current, such as discoloration, excessive heat, smoke, etc.

    • B. 

      Look at the power meter and see if it looks like excessive amounts of electricity is being used.

    • C. 

      Talk to the customer and see if they are aware of any foreign voltage in your area

  • 19. 
    • A. 

      True

    • B. 

      False

  • 20. 
    When should you wear safety glasses?
    • A. 

      Anytime you are working in the attic, crawl space, or with a drill

    • B. 

      Anytime you are working with tools or anytime you are around anyone working with tools

    • C. 

      You only have to wear them when cutting wire, or when drilling

  • 21. 
    • A. 

      Hard hat and safety glasses

    • B. 

      Hard hat and goggles

    • C. 

      I should have on my goggles

  • 22. 
    A Prem Tech does not have to take a lunch each day.
    • A. 

      True

    • B. 

      False

  • 23. 
    Ergonomics is the study of "natural laws of work", the multi-disciplinary science of the interaction between people, jobs, and their entire work environment.
    • A. 

      True

    • B. 

      False

  • 24. 
    What tips should you use to help avoid back injuries while lifting?
    • A. 

      Always stretch before lifting, The weight of the object should not exceed your physical capability, Keep the object close to your body throughout the entire duration of the lift, avoid jerking movements, and do not lift an object unless you can get a good grip.

    • B. 

      Keep your back vertical when you squat down to lift the object, don't left anything above 50lbs, grab the object on opposing corners, be sure the area around you is clear, and be sure your legs remain straight

    • C. 

      Use the buddy system when possible, bend at the knees, grasp the item with both hands, and be sure to use all your arm and back strength together to be safe

  • 25. 
    Before working around any chemical materials, you must
    • A. 

      Obtain manager approval and be sure to read the product label

    • B. 

      Use the appropriate PPE, Read the product label, and obtain the MSDS if you need more information. Call EHS for questions and follow the manufacturer's instructions and company practices.

    • C. 

      Call the Corporate Real Estate Environmental Communication Manager before beginning work.

  • 26. 
    The MSDS (Material Safety Data Sheet) is a detailed document that is prepared by AT&T's EH&S Manager on all products used by AT&T's employees.
    • A. 

      True

    • B. 

      False

  • 27. 
    If giving a choice, you should always pull an object towards you rather than to push an object away from you.
    • A. 

      True

    • B. 

      False

  • 28. 
    Not only should employees notify their supervisor of any on the job injury or illness, they are also expected to report any near-miss incident that could have resulted in serious injury, illness or environmental impact under different circumstances.
    • A. 

      True

    • B. 

      False

  • 29. 
    All employees are responsible for learning and utilizing the appropriate practices in order to perform work in a
    • A. 

      Safe, healthy, and responsible manner

    • B. 

      Safe , logical, and in an environmentally responsible manner

    • C. 

      Safe, healthy, and environmentally responsible manner.

  • 30. 
    How do you inspect the hard hat?
    • A. 

      Squeeze it in half to see if it breaks, fill it for water to look for holes, then slightly hit it with a 3lb hammer to make sure it holds up

    • B. 

      Visually look for cracks or damage areas, hold up to the light and see if you can see any light to make sure there are no pin holes, squeeze the sides towards each other up to an inch of travel to make sure the hat is not brittle, ensure the head band is not broken or damaged, and ensure there are no stickers or decals on the hat itself

    • C. 

      You must turn your hard hat in once a month to make sure it is tested and fit for use

  • 31. 
    It is OK to place a temporary bond without using your rubber gloves as long as your FVD showed no voltage when you checked it last.
    • A. 

      True

    • B. 

      False

  • 32. 
    Which Smith Driving Key is related to your eye lead time?
    • A. 

      Keep your eyes moving

    • B. 

      Get the big picture

    • C. 

      Leave yourself an out

    • D. 

      Aim high in steering

  • 33. 
    What is to be gained by aiming high and looking down the road?
    • A. 

      You will see hazardous conditions sooner

    • B. 

      You will be able to pace traffic

    • C. 

      You will see construction zones sooner

    • D. 

      All of the above

  • 34. 
    Seeing all around us, checking the front, sides and rear is related to which of the Five Smith keys?
    • A. 

      Leave yourself an out

    • B. 

      Keep your eyes moving

    • C. 

      Aim high in steering

    • D. 

      Get the big picture

  • 35. 
    When staring ahead for more than 2 seconds, you rob yourself of what? (check all that apply)
    • A. 

      Seeing vehicles around you

    • B. 

      Seeing situations that are occurring ahead of you

    • C. 

      Seeing vehicles behind you

    • D. 

      None of the Above

  • 36. 
    Smith System teaches you to follow at least _____ seconds behind the person in front of you.
    • A. 

      3 seconds

    • B. 

      4 seconds

    • C. 

      5 seconds

    • D. 

      4 car lengths

  • 37. 
    Tailgaters are considered as High Aim Drivers
    • A. 

      True

    • B. 

      False

  • 38. 
    What is the best way to approach an intersection?
    • A. 

      Look right, left, then right again

    • B. 

      Look left, then right, then left again

    • C. 

      Speed up if the light is yellow

  • 39. 
    Your peripheral vision is about 180 degrees around you. What purpose does peripheral vision serve while driving? (check all that apply)
    • A. 

      Picks up movement around your vehicle

    • B. 

      Picks up light and color around your vehicle

    • C. 

      Acts as an "early warning system" while driving

  • 40. 
    Distracted drivers do not have the big picture while driving. What are some distractions that we all may have?
    • A. 

      Cell phones

    • B. 

      Unsecured items in your vehicle

    • C. 

      Beautiful Scenery

    • D. 

      All of the above

  • 41. 
    It is always a good idea to travel in packs or herds while driving.
    • A. 

      True

    • B. 

      False

  • 42. 
    Check all that are true regarding working with lead
    • A. 

      It can inter the body material contaminated with lead is placed in the mouth and ingested

    • B. 

      Lead dust can be absorbed through intact skin

    • C. 

      Lead can be accumulated in blood, cells, and organs, and may lead to symptoms or illness

    • D. 

      Lead can be found in the protective sheathing or underground and aerial cables, cable splice covers, and cable terminal covers

  • 43. 
    How do you prepare for severe weather? (check all that apply)  
    • A. 

      Develop a plan for you and your family at home, work, school, and when outdoors.

    • B. 

      Identify a safe place to take shelter.

    • C. 

      Stay tuned to local radio and TV for weather warnings.

  • 44. 
    Which of the following signs and symptoms are related to Heat Exhaustion? (check all that apply)
    • A. 

      Headaches

    • B. 

      Dizziness, light-headedness, or fainting

    • C. 

      Weakness

    • D. 

      Mood changes, irritability or confusion

    • E. 

      Pale clammy skin

    • F. 

      Decreased and dark-colored urine

    • G. 

      Nauseous and/or vomiting

  • 45. 
    Which of the following are associated with a Heat Rash? (check all that apply)
    • A. 

      Headaches and Dizziness

    • B. 

      Red blister-like eruptions/bumps

    • C. 

      Itching (prickly sensation)

    • D. 

      Painful spasms

  • 46. 
    Your work boots should comply with which of the following?  (check all that apply)
    • A. 

      Must be ankle high at least

    • B. 

      Must have a 90 degree blocked heel

    • C. 

      Must have a heel that is at least 1/2 in but no more than 1.5 inches high

    • D. 

      Can have a tennis shoe appearance

    • E. 

      Must not be badly worn

  • 47. 
    Operational Practice 98 (OP98) covers work place security.
    • A. 

      True

    • B. 

      False

  • 48. 
    What are some safety tips to help prevent snake bites? (check all that apply)
    • A. 

      Be careful when working in and around high grass

    • B. 

      Use caution around piled up materials

    • C. 

      Wear protective gloves when grabbing things off of the ground

    • D. 

      Spray the snake with wasp spray as soon as you see it

  • 49. 
    When parking on the side of the road, make sure
    • A. 

      You are facing with traffic and are off the road as far as safely possible - With cones in place

    • B. 

      You are facing against traffic and are off the road as far as safely possible - With cones in place

    • C. 

      Never park on the side of the road. Always drive around and find a drive way or parking space

  • 50. 
    Make sure you mount your GPS Navigation unit either under the mirror, on your dash above the radio, but no further right than the rear view mirror.
    • A. 

      True

    • B. 

      False

  • 51. 
    • A. 

      Lights - Blinkers, Hazards, Headlights, Tail lights, Reverse Lights, Caution Light

    • B. 

      Brakes

    • C. 

      Horn

    • D. 

      Wipers

    • E. 

      Seats

    • F. 

      Floor Mats

    • G. 

      Seat Belts

    • H. 

      Check for an after market radio

    • I. 

      Tires

    • J. 

      Tint on your windows

    • K. 

      Housekeeping

    • L. 

      Oil and Water levels

  • 52. 
    When picking up your cones before leaving the area, you do not need to walk completely around the vehicle as long as both cones are situated on the driver's side of the vehicle.
    • A. 

      True

    • B. 

      False

  • 53. 
    Backing is
    • A. 

      Ok if you are careful and a good backer

    • B. 

      Only acceptable as your last resort

    • C. 

      Is just as safe as driving forward

  • 54. 
    Which of the following are following AT&T's safety guidelines and policies? (check all that apply)
    • A. 

      If you MUST use your phone, be sure you drive using the hands-free devices

    • B. 

      Have proper space cushion in the front and rear of your vehicle

    • C. 

      Maintain safe speeds according to conditions

    • D. 

      Avoid distractions - (cell phone, IFD, iPAD, etc)

    • E. 

      Scan your area and start off smooth without jerking

    • F. 

      Use a 3rd cone placed between your other two cones when on a right of way

    • G. 

      Use pull-thru parking when possible

    • H. 

      Wear your seat belt

    • I. 

      You do not have to use your blinker if you are in a turn only lane

    • J. 

      Scan mirrors when coming to a stop

    • K. 

      Wear tinted safety glasses when driving during the day

  • 55. 
    It is ok to drive a company vehicle without your driver's license as long as you are certain it is not expired and you know the number by heart
    • A. 

      True

    • B. 

      False

  • 56. 
    Tools and equipment can be behind the passenger's seat only if they are secured using bungee straps or other devices
    • A. 

      True

    • B. 

      False

  • 57. 
    Check all that apply to your vehicle's housekeeping policy:
    • A. 

      Loose items are allowed in the cab as long as they are on the passenger's side

    • B. 

      The rear of the vehicle should be kept organized and free of clutter.

    • C. 

      Vehicles shall be locked at all times and the key removed when unattended.

    • D. 

      The cup holder is to be used for 1 cup or bottle (with lid or cap) that properly fits in the holder.

    • E. 

      Nothing can be attached to or hanging from visors or mirrors

    • F. 

      GPS units must be affixed at the bottom left most portion of the windshield during use and must be removed from the cradle when the vehicle is unattended.

    • G. 

      IFDs or iPADs can be in plain view as long as you have the vehicle locked and you are working less than 100 feet away

  • 58. 
    It is OK to work around hazardous electrical conditions as long as you have on your gloves because they provide protection up to  10,000 Volts
    • A. 

      True

    • B. 

      False

  • 59. 
    It is OK to scan through your EH&S courses as long as you can remember some of it when asked.
    • A. 

      True

    • B. 

      False

  • 60. 
    If you must go out of route, you must
    • A. 

      Call your Area Manager first

    • B. 

      Call your Safety Manager first

    • C. 

      Document in your Red Book

    • D. 

      Get permission from your supervisor

  • 61. 
    Your rubber gloves expire every
    • A. 

      3 months

    • B. 

      6 months

    • C. 

      9 months

    • D. 

      12 months

  • 62. 
    Upon entering a customer’s home advise the customer of where the company vehicle is parked and that if they or anyone in their residence need to leave in a vehicle to please inform the technician, so the technician can back out the customer's vehicle safely avoiding the company vehicle.
    • A. 

      True

    • B. 

      False

  • 63. 
    If you have a motor vehicle accident and there are no injuries you
    • A. 

      Can wait to report it the following Monday if it happens after 6PM on a Friday, Saturday, or Sunday

    • B. 

      Do not have to report it if the damage is minor and the other vehicle does not want to file a claim

    • C. 

      Must report it to your supervisor immediately. If he/she is unavailable, you call another manager in your Area Manager's organization

  • 64. 
    If one tech is observing another tech work in the attic, he/she does not have to wear any PPE if he/she is not actually performing any work.
    • A. 

      True

    • B. 

      False

  • 65. 
    It is OK to wear your booties in an attic.
    • A. 

      True

    • B. 

      False

  • 66. 
    If you need to go outside to get tools or supplies, etc., you should
    • A. 

      Leave your booties on and walk all the way to your vehicle and back into the house without taking them off

    • B. 

      Remove your booties at the door, walk to your vehicle, then put your booties back on at the door before re-entering the home

    • C. 

      You can leave them on during the entire install no matter where you are

  • 67. 
    If you start to put your booties on and the customer tells you that you do not have to wear your booties, it is ok.  Just make sure you have their permission.
    • A. 

      True

    • B. 

      False

  • 68. 
    Do not place your ladder
    • A. 

      Unless the customer helps you

    • B. 

      In front of a door that opens towards the ladder unless the door is blocked

    • C. 

      On the side of a masonite siding home

  • 69. 
    When mounted on your ladder rack, your ladder must not extend
    • A. 

      More than 1 foot past the bumper

    • B. 

      More than 2 feet past the bumper

    • C. 

      Past the rear bumper

  • 70. 
    If you are drilling into suspected ACM (Asbestos Containing Materials), be sure to wet the drill bit, but not the area being drilled.
    • A. 

      True

    • B. 

      False

  • 71. 
    It is OK to bring a fire-arm to work with you as long as you have a permit
    • A. 

      True

    • B. 

      False

  • 72. 
    It could be dangerous to work around ACM (Asbestos Containing Materials) if
    • A. 

      They have recently been cut, damaged, or disturbed immediately before you walked into the area

    • B. 

      If you walk into a room and some over head piping is wrapped with ACM and it is intact

    • C. 

      You never will run into this situation because no one uses it anymore

  • 73. 
    What Smith driving key is related to eye movement?
    • A. 

      Eye movement key

    • B. 

      Aim High in Steering

    • C. 

      Use your Eyes to get the big picture

    • D. 

      Keep your eyes moving

  • 74. 
    Building and maintaining a "space cushion" around your vehicle is most closely related to which Smith Key?
    • A. 

      Space Cushion Key

    • B. 

      Use your Eyes to get the big picture

    • C. 

      Make sure they see you

    • D. 

      Leave yourself an out

  • 75. 
    Making eye contact is most closely related to which Smith Driving Key?
    • A. 

      Making Eye Contact Key

    • B. 

      Make sure they see you Key

    • C. 

      Aim high when looking Key

  • 76. 
    Regarding the Smith System, flashing your lights, friendly hand signals,  and tapping your horn are all methods of
    • A. 

      Communication while driving

    • B. 

      Being large and visible

    • C. 

      Making eye contact

  • 77. 
    If you just completed your install or repair and you are sitting in a customer's drive closing your job out, you should make sure you have already taken up all cones so that you can leave the premise as soon as your computer work is complete.
    • A. 

      True

    • B. 

      False

  • 78. 
    You must have your head lights on
    • A. 

      Only when you are driving in the rain

    • B. 

      Only when you are driving in the snow

    • C. 

      Only when you are driving at night

    • D. 

      Anytime you are driving a company vehicle

  • 79. 
    You are about to begin work and the customer has a dog that is barking at you.  The customer says, "Oh, don't worry, she wouldn't hurt a flea. She has never bit anyone."  What do you do?
    • A. 

      Continue your work because she sure seems like an honest person

    • B. 

      Continue your work but keep your dog repellant pointed at the dog while you are walking through the house

    • C. 

      Ask the customer to secure the dog or any other threatening animal in a safe location so that they cannot come into contact with you.

    • D. 

      Immediately spray the dog while the customer is there watching

  • 80. 
    Which of the following tips will help you avoid Heat exhaustion? (Check all that apply)
    • A. 

      Stay hydrated - Increase your fluid intake - Don't wait until you are thirsty to drink

    • B. 

      Skip meals because they make your body burn too much energy during digestion

    • C. 

      Limit direct sun exposure during mid-day hours

    • D. 

      Avoided extended exposure to extreme heat such as up in an attic

    • E. 

      Work your entire shift during hot days without taking breaks to end your day sooner

  • 81. 
    Once the 6th step of the bar graph is illuminated on the FVD, you will hear an audible alarm
    • A. 

      True

    • B. 

      False

  • 82. 
    When using your snips, your blue blade, or anything with a cutting edge, you should always wear your cut resistant gloves.
    • A. 

      True

    • B. 

      False

  • 83. 
    To test your rubber gloves, you do the following:
    • A. 

      Roll them up with air and listen for leaks, then make sure the date is current

    • B. 

      Check the date to make sure they are not expired, pull the fingers apart looking for red to show through, turn them inside out and pull the fingers apart looking for black to show through, now squeeze each glove around the wrist and release to see if it quickly returns to it's normal shape; lastly, roll them up filling them with air, and hold by your ear and listen for leaks

    • C. 

      Blow air in them and listen for leaks, stretch the fingers apart looking for red, then check the date.

  • 84. 
    When should you wear your reflective vest?
    • A. 

      The entire time you are on the clock

    • B. 

      While working in a customer's home

    • C. 

      While working on the Right of Way or when subject to traffic

  • 85. 
    All employees who operate a company vehicle in the course of conducting company business are expected to conduct a quick visual inspection of the vehicle (tires, fluid leaks, etc) before each use to ensure safe operation.
    • A. 

      True

    • B. 

      False

  • 86. 
    While driving, adjust the seat so that you can easily reaching the accelerator and brake, then make sure you have one hand on the steering wheel in the most comfortable position possible.
    • A. 

      True

    • B. 

      False

  • 87. 
    Smith System teaches you that when you stop at an intersection, you should stop far enough back so that you can see the bottom of the rear tires of the vehicle ahead of you.
    • A. 

      True

    • B. 

      False

  • 88. 
    You are allowed to leave your vehicle running while you are inside the customer's home working as long as you have it locked up and you have a spare key.
    • A. 

      True

    • B. 

      False

  • 89. 
    Your First Aid Kit can only be missing 2 boxes of items at the most.
    • A. 

      True

    • B. 

      False

  • 90. 
    If you are caught using any phone while driving a company vehicle, you will be disciplined up to and including dismissal. 
    • A. 

      True

    • B. 

      False

  • 91. 
    Your manager will perform a safety observation with you at least ___ time(s) every month.
    • A. 

      2

    • B. 

      1

    • C. 

      4

  • 92. 
    If you have a personal injury on the job, be sure to
    • A. 

      Leave good notes in GCAS in case anyone looks

    • B. 

      Call a peer to come finish your job

    • C. 

      Call your Supervisor immediately

  • 93. 
    In order to be a safe driver, AT&T teaches every driver to adhere to the Smith System's 7 Keys of defensive driving
    • A. 

      True

    • B. 

      False

  • 94. 
    All employees must wear an approved reflective vest when working in a right of way.
    • A. 

      True

    • B. 

      False

  • 95. 
    You cannot work as a Wire Tech if you weigh more than 275lbs because most ladders have a load bearing weight of 300lbs and AT&T allows 25lbs for the weight of the tool belt and tools.  
    • A. 

      True

    • B. 

      False

  • 96. 
    What are some of the advantages to stopping 15 -20 feet behind the crosswalk or white line when stopped at an intersection?
    • A. 

      It gives you room to walk around your vehicle to perform a circle check before leaving

    • B. 

      I is safer for large crowds to walk across the crosswalk

    • C. 

      If you are hit from the rear, you are less likely to be pushed into the crosswalk or intersection and it could leave yourself a way out if you see a car not stopping behind you

    • D. 

      We don't stop that far behind the white line or crosswalk. It is 5 car lengths

  • 97. 
    What is the highest rung or step you are allowed to work from or climb to using your ladders?
    • A. 

      Next to the last rung on the extension ladder and the next to the last step not counting the top on the step ladder

    • B. 

      The top rung on the extension ladder or the top step on the step ladder not counting the top

    • C. 

      The 4th rung on the extension ladder,r, the 3rd rung on a combination ladder, and the 2nd step on the step ladder

    • D. 

      The 4th rung on the extension ladder and the 2nd step on the step ladder not counting the top and the 4th on the combination ladder

  • 98. 
    When working in a customer's home you should (Check all that apply)
    • A. 

      Always be aware of your surroundings and try not to bump into anything with your body or your tool belt

    • B. 

      Ask the customer to move any furniture so that you can get access to certain areas

    • C. 

      Always get the customer to turn on a TV so that if it does not come on, they cannot blame you for breaking it

    • D. 

      Give the customer money if you break anything less than $100

  • 99. 
    Never place a ladder against another utility's strand, or a strand that is connected to a building attachment. 
    • A. 

      True

    • B. 

      False

  • 100. 
    When should you wear your leather gloves?
    • A. 

      When carrying a ladder

    • B. 

      When working in an attic or crawlspace

    • C. 

      When using your snips or your blue blade

    • D. 

      When climbing a pole using hooks