Test Your Safeguarding Knowledge
Safeguarding is a term used in the United Kingdom and Ireland to denote measures to protect the health, well-being and human rights of individuals, which allow people — especially children, young people and vulnerable adults — to live free from abuse, harm and neglect. Test Your Safeguarding Knowledge Here
- 1.
What does REO stand for?
- A.
Regional Economic Organization
- B.
Regional Environmental Office
- C.
Real Estate Owned
- D.
Rare Earth Oxide
Correct Answer
C. Real Estate Owned -
- 2.
How soon after the work order is completed does the update need to be submitted on vendor web?
- A.
48 hours
- B.
Same day
- C.
24 hours
- D.
Five business days
Correct Answer
B. Same day -
- 3.
Why is it so important that the property is secured in a timely manner?
- A.
It prevents the previous occupant from accessing the property
- B.
It allows the broker to access the property and determine the needed renovations
- C.
It allows the broker to gain access to the property so they can perform a BPO and list the property as soon as possible
- D.
None of the above
Correct Answer
C. It allows the broker to gain access to the property so they can perform a BPO and list the property as soon as possible -
- 4.
What is NOT a method of verifying if a property is vacant?
- A.
Checking the utilities (are they on or off?)
- B.
Is the property being renovated?
- C.
Contacting the police department and asking if the property is occupied
- D.
Is the property unsecured and wide open?
Correct Answer
C. Contacting the police department and asking if the property is occupied -
- 5.
If personals are present, the contractor must bid to remove and store them for ______ days.
- A.
18 days
- B.
30 days
- C.
60 days
- D.
7 days
Correct Answer
B. 30 days -
- 6.
What should you do if the photos from the contractor are not suitable?
- A.
Contact the vendor to obtain new photos immediately
- B.
Notify your supervisor of the issue with the photos
- C.
Assign another resource to take the photos if the photos are not received within 24 hours
- D.
All of the above
Correct Answer
D. All of the above -
- 7.
How much does Safeguard pay for the second lock change?
- A.
$45
- B.
$75
- C.
$60
- D.
$35
Correct Answer
D. $35 -
- 8.
What is a safeguard contractors primary objective?
- A.
Bidding out and repairing damages at assigned properties
- B.
Verifying if a property is occupied
- C.
Getting assigned properties into marketable condition
- D.
None of the above
Correct Answer
C. Getting assigned properties into marketable condition -
- 9.
What is one of the most common reasons that a work order will remain open and not be closed?
- A.
Incorrect contractor invoice number given
- B.
Dump receipts not received
- C.
Photos uploaded simultaneously while you are completing the work order
- D.
All of the above
Correct Answer
B. Dump receipts not received -
- 10.
What type of photos are NOT acceptable as photo documentation for work completed?
- A.
Distorted, fuzzy, or unclear photos
- B.
Date stamped, fuzzy, or unclear photos
- C.
Date stamped, high resolution, or unclear photos
- D.
Date stamped, high resolution, or digital photos
Correct Answer
A. Distorted, fuzzy, or unclear photos -
- 11.
What is a charge-back?
- A.
A charge that is issued to the assigned contractor when the contractor performs/fails to perform the work in any way which causes Safeguard to incur additional charges or the inability to invoice their client
- B.
A credit that is issued to the assigned contractor when the contractor performs/fails to perform the work in any way which causes Safeguard to incur additional charges or the inability to invoice their client
- C.
A charge that is issued to the assigned contractor when the contractor completes the work order in a timely manner with a high degree of quality
- D.
None of the above
Correct Answer
A. A charge that is issued to the assigned contractor when the contractor performs/fails to perform the work in any way which causes Safeguard to incur additional charges or the inability to invoice their client -
- 12.
What types of stickers should be posted at all properties when performing initial services?
- A.
Vacancy Notices
- B.
De-winterization Notices
- C.
Securing Notices
- D.
REO Notices
Correct Answer
A. Vacancy Notices -
- 13.
What should you do if a field tech reports that illegal substances or weapons are found at a property?
- A.
Instruct the field techs to dispose of the illegal items and document each item that was removed
- B.
Notify the quality control manager
- C.
Contact the fire department
- D.
Notify your supervisor
Correct Answer
D. Notify your supervisor -
- 14.
What type of work orders require that all initial services are completed within a set fee known as the client allowable?
- A.
Cradle to grave
- B.
A la carte
- C.
All inclusive
- D.
All of the above
Correct Answer
B. A la carte -
- 15.
How do you calculate united inches (UI)?
- A.
Height x width
- B.
Height + width
- C.
Height x depth
- D.
Height + depth
Correct Answer
B. Height + width -
- 16.
What is the size of a cubic yard?
- A.
3 ft x 3 ft x 3 ft
- B.
4 ft x 4 ft x 4 ft
- C.
2 yards x 2 yards x 2 yards
- D.
5 yards x 5 yards x 5 yards
Correct Answer
A. 3 ft x 3 ft x 3 ft -
- 17.
Safeguards new debris policy requires contractors to do the following on properties not yet gone to sale (pre-sale properties):
- A.
Provide bids to remove health hazards that can cause infestation (e.g., raw garbage, feces, dead animals, etc.)
- B.
Remove health hazards that can cause infestation (e.g., raw garbage, feces, dead animals, etc.) up to the maximum allowable cubic yardage
- C.
Remove the first 5 gallons of health hazards such as paint, chemicals, oil, etc… and bid for the rest per pricing schedule
- D.
Call from site and get approval from regional coordinator to proceed with the removal of hazards
Correct Answer
B. Remove health hazards that can cause infestation (e.g., raw garbage, feces, dead animals, etc.) up to the maximum allowable cubic yardage -
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Jun 01, 2021Quiz Edited by
ProProfs Editorial Team -
Aug 05, 2009Quiz Created by
Realtyclean
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