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Questions and Answers
  • 1. 

    Which of the following is NOT a boundary of O'hare and Midway Airports' shared Ride Program?

    • A.

      Lake Michigan 2400N to 2200S

    • B.

      35th Street and Lake Michigan

    • C.

      Ashland

    • D.

      Fullerton

    Correct Answer
    B. 35th Street and Lake Michigan
  • 2. 

    The passenger who is first in waiting line at airport terminal:

    • A.

      May take the first cab in line

    • B.

      May select any cab in line

    • C.

      May choose to be a shared ride

    • D.

      All of the above answers are correct

    Correct Answer
    D. All of the above answers are correct
  • 3. 

    1.    What is the maximum time allowed to wait for additional passengers at O’Hare Airport under the Shared Ride Program when one passenger is already seated in the cab?

    • A.

      10 minutes

    • B.

      20 minutes

    • C.

      30 minutes

    • D.

      40 minutes

    Correct Answer
    A. 10 minutes
  • 4. 

    1.    What is the rate per person for a shared ride from O’Hare Airport within the designated boundaries?

    • A.

      $30.00

    • B.

      $25.00

    • C.

      $20.00

    • D.

      $22.00

    Correct Answer
    D. $22.00
  • 5. 

    Any chauffer who violates any order rule or regulation relating to the administration or enforcement of Chapter 28 may be suspended by the Commissioner of Consumer Services period of from ____ to ____ days.

    • A.

      1 to 9

    • B.

      1 to 19

    • C.

      1 to 29

    • D.

      1 to 39

    Correct Answer
    C. 1 to 29
  • 6. 

    Who has complete authority to make final decisions pertaining to loading shared ride pass at the airport?

    • A.

      The starter

    • B.

      The chauffeur

    • C.

      The passengers

    • D.

      The policemen on duty

    Correct Answer
    A. The starter
  • 7. 

    Which of the following is a required procedure for late application renewal? 

    • A.

      Pass a written exam

    • B.

      Pass a vision test

    • C.

      Pay a renewal fee

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
  • 8. 

    The meter in the taxicab is out of service and the cab driver is on his/her way back to the garage when a passenger flags the cab – The driver:

    • A.

      Cannot refuse service and must pick up the passenger

    • B.

      Must display a NOT FOR HIRE sign and must proceed to the garage to have the meter repaired as required

    • C.

      Can accept the passenger and estimate the amount of the fare

    • D.

      Can accept the passenger and charge a flat rate of $8.00

    Correct Answer
    B. Must display a NOT FOR HIRE sign and must proceed to the garage to have the meter repaired as required
  • 9. 

    Before a Public Chauffeur's License is issued to you:Illinois Driver’s License 

    • A.

      You must be at least 21 years of age

    • B.

      Must pass a written examination as prescribed by the commissioner

    • C.

      Must pass a vision examination

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
  • 10. 

    If a passenger requests to be taken to the south side of a Chicago and the driver wants to limit his/her route to the downtown area and O’Hare Airport the cab driver:

    • A.

      Can refuse service

    • B.

      Can advise the passenger to take another cab

    • C.

      Must take the passenger to his/her destination

    • D.

      All of the answers are correct

    Correct Answer
    C. Must take the passenger to his/her destination
  • 11. 

    Currently at Midway Airport staging area taxicabs are dispatched from the area located at

    • A.

      Northwest Airlines

    • B.

      55th and Kilpatrick

    • C.

      TWA

    • D.

      United Airlines

    Correct Answer
    B. 55th and Kilpatrick
  • 12. 

     If a licensed chaueffur leases a vehicle for 24 hours – how many drivers may legally operate the taxi cab during that period? 

    • A.

      One

    • B.

      Two

    • C.

      Three

    • D.

      Five

    Correct Answer
    A. One
  • 13. 

    When driving with your dome light on looking for a passenger and you see an elderly female carrying grocery bags one block away hailing you. Two blocks away you see a male in a suit carrying a briefcase. Which one do you pick up?

    • A.

      The male wearing the suit because he will give the largest tip

    • B.

      The male because he is probably going to the airport since he is near a hotel

    • C.

      The female because she is the closest person to the cab

    • D.

      Neither because it is getting late and now you wait to go home

    Correct Answer
    C. The female because she is the closest person to the cab
  • 14. 

    When does the shared ride program at the McCormick place go in effect?

    • A.

      It is always in effect

    • B.

      At those times designated by the Metropolitan Pier and Exposition Authority

    • C.

      When the Metropolitan Pier and Exposition Authority and personnel authorized as starters are on duty

    • D.

      Only at those times designated by the Metropolitan Pier and Exposition Authority (MPEA) and the MPEA personnel authorized as starters are on duty

    Correct Answer
    D. Only at those times designated by the Metropolitan Pier and Exposition Authority (MPEA) and the MPEA personnel authorized as starters are on duty
  • 15. 

    How much is the Shared Ride Fare from McCormick Place to a Shared Ride boundary for each passenger?

    • A.

      $7

    • B.

      $10

    • C.

      $15

    • D.

      The fare is determined by the distance traveled

    Correct Answer
    A. $7
  • 16. 

    When must the driver yield the right of way to a pedestrian?

    • A.

      When the pedestrian is in a marked or unmarked crosswalk on your side of the roadway and there are no traffic control signals.

    • B.

      When making a turn at any intersection

    • C.

      When encountering persons with physical disabilities or who are deaf or hard of hearing

    • D.

      All of the answers are correct

    Correct Answer
    D. All of the answers are correct
  • 17. 

    When approaching an intersection with an overhead traffic light where the light is red and a police officer is present directing you to go through the red light - what do you do?

    • A.

      Obey the traffic light

    • B.

      Obey the police officer and go through the red light because he/she is the final authority on traffic matters in the street

    • C.

      Wait at the light because the other vehicles headed in the same direction are also waiting

    • D.

      None of the answers

    Correct Answer
    B. Obey the police officer and go through the red light because he/she is the final authority on traffic matters in the street
  • 18. 

    A taxicab is permitted at an O’Hare Airport lower level terminal put vehicle lane when:

    • A.

      The driver possesses a valid ticket for that terminal

    • B.

      Shared ride is not in operation

    • C.

      There are passengers waiting

    • D.

      The “not for hire” sign is displayed

    Correct Answer
    A. The driver possesses a valid ticket for that terminal
  • 19. 

    When is the Shared Ride in effect at O’Hare and Midway Airport?

    • A.

      At all times

    • B.

      Monday through Friday only after 6:00 pm

    • C.

      While starters are on duty

    • D.

      From 6:00 pm to 9:00 pm

    Correct Answer
    C. While starters are on duty
  • 20. 

    The chauffer’s license must be properly displayed in the place provided when the vehicle:

    • A.

      Is in a cab stand

    • B.

      Is at O’Hare Airport

    • C.

      Is carrying passengers

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
  • 21. 

    What is the proper procedure to follow when a chauffeur finds any package – article – baggage or goods of any kind left in the vehicle? 

    • A.

      Report it to the police department

    • B.

      Take article back to last destination address

    • C.

      Take it to the department of consumer services or a cab company having a lost and found facility

    • D.

      Look for identification to determine ownership

    Correct Answer
    C. Take it to the department of consumer services or a cab company having a lost and found facility
  • 22. 

    When would it be WRONG to take an indirect route

    • A.

      Weather conditions prohibit taking the most direct route

    • B.

      The passenger requests it

    • C.

      Street closing prevents the most direct route

    • D.

      An indirect route is chosen to increase the fare

    Correct Answer
    D. An indirect route is chosen to increase the fare
  • 23. 

    Which statement does not apply to group ride?

    • A.

      Each passenger pays $10.00

    • B.

      Only at the direction of the first passenger

    • C.

      Collection of only one fare is permitted

    • D.

      The last passenger to leave is required to pay the fare

    Correct Answer
    A. Each passenger pays $10.00
  • 24. 

    A taxicab may be left unattended in the terminal loading zone area

    • A.

      No more than 10 minutes

    • B.

      No more than 5 minutes

    • C.

      At no time

    • D.

      Time depends on position in line

    Correct Answer
    C. At no time
  • 25. 

    Who participate in the Shared Ride program

    • A.

      All taxicabs

    • B.

      Only designated taxicabs and drivers

    • C.

      Only drivers applying for Shared Ride emblems for their taxicabs

    • D.

      Drivers with a minimum of 3 years experience

    Correct Answer
    A. All taxicabs
  • 26. 

    When there are cabs waiting in a established cab stand a cruising cab may accept a fare

    • A.

      In front of the stand

    • B.

      Alongside of the stand

    • C.

      In back of the stand

    • D.

      Across the street from the stand

    Correct Answer
    D. Across the street from the stand
  • 27. 

    While your public chauffer’s license is under suspension you:

    • A.

      Must appeal to the Secretary of State to be able to continue to drive

    • B.

      Must appeal to the Commissioner of Consumer Services to be able to continue to work

    • C.

      Are not permitted to operate a public passenger vehicle

    • D.

      Are permitted to operate a public passenger vehicle only on a limited basis

    Correct Answer
    C. Are not permitted to operate a public passenger vehicle
  • 28. 

    The chauffer’s license must be properly displayed in the place provided when the vehicle:

    • A.

      Is in a cab stand

    • B.

      Is at O’Hare Airport

    • C.

      Is carrying passengers

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
  • 29. 

    Is which of the following may lawfully be displayed in a public passenger vehicle?

    • A.

      “No Smoking” sign

    • B.

      Religious objects

    • C.

      Family photographs

    • D.

      Political signs

    Correct Answer
    A. “No Smoking” sign
  • 30. 

    Which does NOT apply to livery pick-ups?

    • A.

      An engagements must be previously arranged

    • B.

      Passengers may flag an empty limo seen on the street

    • C.

      Arrangements must be made through the office where the vehicle is operated

    • D.

      A fixed charge or rate is agreed upon in advance

    Correct Answer
    B. Passengers may flag an empty limo seen on the street
  • 31. 

    A cab entering a cab stand:

    • A.

      May back into a cab stand

    • B.

      May double park

    • C.

      Must take the last position

    • D.

      Must take the first position

    Correct Answer
    D. Must take the first position
  • 32. 

    Which statement applies to liveries:

    • A.

      The meter starts when the passenger enters the vehicle

    • B.

      The price is negotiated before the passenger starts his/her trip

    • C.

      Liveries go to the first position in the airport taxi loading zone

    • D.

      None of the answers

    Correct Answer
    B. The price is negotiated before the passenger starts his/her trip
  • 33. 

    If you are convicted of 2 moving violation within 12 months period, how many hours of training must you undergo?

    • A.

      4 hours

    • B.

      8 hours

    • C.

      4 hours + 2 hours behind the wheel

    • D.

      8 hours + 2 hours behind the wheel

    Correct Answer
    D. 8 hours + 2 hours behind the wheel
  • 34. 

    1.    The southern boundary for a short trip from O’Hare is

    • A.

      Irving park road

    • B.

      Cermak

    • C.

      Roosevelt road

    • D.

      95th and king drive

    Correct Answer
    A. Irving park road
  • 35. 

    1.    You change your address. How many days do you have to change your license with department of consumers

    • A.

      5 days

    • B.

      7 days

    • C.

      3 days

    • D.

      1 month

    Correct Answer
    C. 3 days
  • 36. 

    1.    A driver found liable two times for refusal of service to individual with a guide dog will… A. 

    • A.

      Be fined up to $750.00

    • B.

      Have his/her license revoked

    • C.

      Be suspended for 29 days

    • D.

      Attend sensitivity classes

    Correct Answer
    B. Have his/her license revoked
  • 37. 

    1.    When a taxi student successful completes the taxi training program, he/she needs to take a licensing exam at A.

    • A.

      510 N Peshtigo Ct

    • B.

      2350 West Ogden

    • C.

      30 east lake street

    • D.

      1615 West Chicago

    Correct Answer
    B. 2350 West Ogden
  • 38. 

    1.    Maintaining professionalism with your customer is important because

    • A.

      It helps to communicate your best image and positive attitude

    • B.

      It creates a good first impression

    • C.

      Before you open your mouth, your appearance speaks for you

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 39. 

    1.    A car approaching you with its high beam on you should: A.

    • A.

      Blink your head lights

    • B.

      Look to the right

    • C.

      Look straight ahead

    • D.

      Flash you bright

    Correct Answer
    A. Blink your head lights
  • 40. 

    1.    Projecting a “positive image” at all times means: A.     B.     C.    D.   

    • A.

      Always being positive

    • B.

      Always wearing a suit, coat, jacket and cologne

    • C.

      Being aware of your appearance, hygiene, language and attitude

    • D.

      None of the above

    Correct Answer
    C. Being aware of your appearance, hygiene, language and attitude
  • 41. 

    1.    The responsibility for keeping cabs clean belongs to : A.

    • A.

      The taxi affiliation

    • B.

      The driver

    • C.

      The owner

    • D.

      The city of Chicago

    Correct Answer
    B. The driver
  • 42. 

    1.    Passengers may be discharged on the lower levels at O’Hare terminal A.  

    • A.

      Only if the passenger insists

    • B.

      Only if the upper level is crowded

    • C.

      Only if they go to the airport hotel

    • D.

      Never

    Correct Answer
    C. Only if they go to the airport hotel
  • 43. 

    1.    The best way to prevent customer dissatisfaction is to: A.   

    • A.

      Anticipate passenger’s needs

    • B.

      Annoy the passenger

    • C.

      Accept whatever the customer dishes out

    • D.

      None of the above

    Correct Answer
    B. Annoy the passenger
  • 44. 

    1.    Where must a taxicab chauffeur be in order to be hired when his/her vehicle occupies a position in a taxicab stand? A.

    • A.

      Standing immediately next to their vehicle

    • B.

      Within 6 feet of their vehicle

    • C.

      At the wheel of their vehicle

    • D.

      Anywhere he/she can see the vehicle

    Correct Answer
    A. Standing immediately next to their vehicle
  • 45. 

    1.    Should the chauffeur of a taxicab thoroughly search the interior of his/her vehicle A. 

    • A.

      Immediately at the end of each trip

    • B.

      Whenever the owner tell you to

    • C.

      The vehicle never needs to searched

    • D.

      All of the answers are incorrect

    Correct Answer
    A. Immediately at the end of each trip
  • 46. 

    1.    When a taxi driver changes his/her place of residence which of the following is the proper procedure to follow? A. 

    • A.

      Notify the Secretary of State and Department of Consumer Services public vehicle operations at the time of expiration of current license

    • B.

      Notify the Department of Consumer Services public vehicle operations immediately before wait for notification to secretary of state until expiration of driver’s license

    • C.

      Notify the Secretary of State and Department of Consumer Services public vehicle operations within 72 hours and notify the Secretary of State

    • D.

      Notify the Secretary of State and Department of Consumer Services public vehicle operations within the calendar month of the above

    Correct Answer
    C. Notify the Secretary of State and Department of Consumer Services public vehicle operations within 72 hours and notify the Secretary of State
  • 47. 

    1.    Which method must chauffeurs use to notify the department of consumer services of an change of address? A

    • A.

      In person by filling out an official change-of-address form

    • B.

      By letter

    • C.

      By postcard

    • D.

      By phone

    Correct Answer
    A. In person by filling out an official change-of-address form
  • 48. 

    1.    Lost articles not claimed by proper owner shall be turned over to the finder after

    • A.

      One week

    • B.

      Two weeks

    • C.

      30 days

    • D.

      90 days

    Correct Answer
    D. 90 days
  • 49. 

    1.    When a chauffeur is accused of a violation he/she is entitled to: A.     B.     C.    D.

    • A.

      Be represented by a lawyer of his/her own choosing

    • B.

      Request the police officer who issued the citation to be present

    • C.

      Present evidence on his/her own behalf

    • D.

      All answers are correct

    Correct Answer
    D. All answers are correct
  • 50. 

    1.    A taxi is unattended at the airport: A.

    • A.

      When the taxi driver is more than 10 feet his/her vehicle in the staging area

    • B.

      When the taxi driver has no passenger in the vehicle

    • C.

      When the taxi driver is getting a short trip ticket

    • D.

      When the taxi driver is outside of the cab loading luggage in the trunk

    Correct Answer
    A. When the taxi driver is more than 10 feet his/her vehicle in the staging area

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 14, 2013
    Quiz Created by
    Ruslan_rasta
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