Rstu Fw45

5 Questions | Total Attempts: 68

SettingsSettingsSettings
Please wait...
Rstu Fw45

Small knowledge check


Related Topics
Questions and Answers
  • 1. 
    On Studio 15 and 17 notebooks can you choose a back cover designer image?
    • A. 

      True

    • B. 

      False

  • 2. 
    If WiFI catcher does not work what would be the first thing to try to solve this problem?
    • A. 

      Update BIOS

    • B. 

      Perform OSRI

    • C. 

      Replace bottom plastics

    • D. 

      Inform customer that button its just a cosmetic design

  • 3. 
    If screen on Studio 1537 and 1737 appears fuzzy or cut off in an external monitor what should we do?
    • A. 

      Download and install the latest Intel video driver from Dell Support to fix this issue

    • B. 

      Replace MoBo

    • C. 

      Advice customer to use a DHCP compatible display

    • D. 

      Offer system exchange

    • E. 

      Update BIOS

  • 4. 
    If you have slow perfromance and keyboard loag on systems installed with media direct 3.5 what can be done to solve this?
    • A. 

      Update media Direct

    • B. 

      Perform a clean OSRI

    • C. 

      Send FIHD

    • D. 

      Inform customer this is normal

  • 5. 
    If on inspiron 519 with windows vista 64 bits we get a warning message on start up what can we do to solve this?
    • A. 

      Update BIOS

    • B. 

      Perform clean OSRI

    • C. 

      Replace Video Card

    • D. 

      Inform customer that is normal and not to worry aout it

    • E. 

      Install the latest ATI radeon pro driver from support.dell.com