Role Of The Interviewer II

4 Questions

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Questions and Answers
  • 1. 
    If you sense that the respondent is not interested in taking the survey, what should you do?
    • A. 

      Inform them that they are one of the few selected for the opportunity to give their opinion

    • B. 

      Say nothing; just hang up if they don’t want to take it

    • C. 

      Remind them that there is “no right or wrong answer,” we are only interested in opinions

    • D. 

      Remind them that this poll is conducted semi-annually by Winthrop University

  • 2. 
    When conducting an interview, it is alright to be conversational with the respondent, sometimes this means letting them know you share their opinions on some of the questions.
    • A. 

      True

    • B. 

      False

  • 3. 
    A respondent may sometimes answer questions based on what they think the interviewer approves of.   For example: I man may be pressured to answer ‘yes’ more often to a question asking if sexual harassment should be addressed in the work place if interviewed by a woman.
    • A. 

      True

    • B. 

      False

  • 4. 
    To avoid interviewer bias, or that which pressures respondents to answer a certain way, how should an interviewer behave to ensure the accuracy of the respondent’s answer?   [Check all that apply]
    • A. 

      Use only neutral language that is still positive and upbeat

    • B. 

      Use words like “Ok” or “Thanks” after they answer, rather than, “Good” or “Excellent”

    • C. 

      Tell them what question comes next, so they know how to answer the present question