Retail Customer Training

6 Questions | Total Attempts: 438

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Retail Quizzes & Trivia

This quiz is to be used post training of the "Retail Customers" section of the pharmacutical new hire training. Review information at www. Cardinal. Com and answer questions below.


Questions and Answers
  • 1. 
    Which of the following provides a real time pharmacy order and inventory management soloution through the internet? 
    • A. 

      Cardinal.com

    • B. 

      Cardinal Health.com

    • C. 

      My Cardinal.com

    • D. 

      My Cardinal Health.com

  • 2. 
    Which of the following is a handheld scanning device based on pocket PC technology?
    • A. 

      Mobile Phones

    • B. 

      Mobile Solutions

    • C. 

      Solutions and Mobile

    • D. 

      Check Mobile Solutions

  • 3. 
    Which of the following is an easy-to-use, month-by-moth, department-by-department pricing, merchandising, and "plan-o-gram" program tailored to the needs of the independent pharmacist? 
    • A. 

      Back Store Merchandise

    • B. 

      Merchandising CIN Items

    • C. 

      Merchandising Plus

    • D. 

      Merchandising Plus and front end purchasing

  • 4. 
    Which of the following is NOT a benefit to pharmacies of the Wellness Place Program?
    • A. 

      Increasing their profitability

    • B. 

      Enhancing their store's image

    • C. 

      Creates more walk in business

    • D. 

      Creates a new referral source

  • 5. 
    Which of the following is a single-source, comprehensive generic pharmaceutical program iwth contract pricing and incentives exclusively for Leader members.
    • A. 

      Generic Rx Purchasing Program

    • B. 

      PreferredSOURCE

    • C. 

      Newly Released RX Source

    • D. 

      Source Generic RX Program

  • 6. 
    When would you contact someone in Retail National Accounts?
    • A. 

      Anytime you place an order for a Retail Customer

    • B. 

      When a Retail Customer wants to return items

    • C. 

      After you contact your Coordinator/Supervisor, if not resolved, then involve a Retail National Account Rep.

    • D. 

      Only Supervisors should contact a Retail National Account Rep.