Restaurant Waitress/Waiter Interview

25 Questions

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Restaurant Waitress/Waiter Interview

NOTICE: Review Your Answers Before Submitting!


Questions and Answers
  • 1. 
    Using your mobile device take a passport size and a full body picture of yourself. Upload both here.
  • 2. 
    Upload a 40sec video introducing yourself. 
  • 3. 
    Upload your curriculum vitae (CV)
  • 4. 
    What is your educational background?
  • 5. 
    Why do you want to be a Waitress/Waiter and what can you bring to the role?
  • 6. 
     How many years of experience do you have as a Waitress/Waiter?
    • A. 

      6 Months

    • B. 

      1 Year

    • C. 

      2 Years

    • D. 

      3 Years & More

    • E. 

      No Experience

  • 7. 
    What are the five(5) things you will check on yourself before starting work?
  • 8. 
    How will you handle an upset customer a cockroach in their meal?
  • 9. 
    How will a customer tell you they have finish their meal.
  • 10. 
    What type of glass will you use to serve orange juice to a customer?
    • A. 

      Wine Glass

    • B. 

      Ball glass

    • C. 

      Tumbler 

    • D. 

      All of the above

  • 11. 
    When serving a customer with water, what position must a Waitress/Waiter stand?
    • A. 

      Right hand-side of customer

    • B. 

      Left hand-side of customer

    • C. 

      Infront of customer

    • D. 

      There's no official position

  • 12. 
    Suppose a customer asks you to pick a meal for them off the menu, how would you go about doing this?
  • 13. 
     How will you make a customer buy more than 1 bottle of beer?
  • 14. 
     How will you pour a beer into a glass for a customer?
  • 15. 
    Suppose you drop food at a customer's table, what action will you take? 
  • 16. 
    A customer gives you a GHC 25 tip, what will you do?
  • 17. 
    What will you do if a customer's order has been delayed?
  • 18. 
    How will you hold a serving tray, when serving a drink to a customer? 
  • 19. 
    As a waiter, how will you take an order?
  • 20. 
    What techniques will you use to upsell? 
  • 21. 
     Whilst working at the restaurant as a Waitress/Waiter, you notice another Waitress/Waiter being rude to one of our customers whilst serving them. What will you do?
  • 22. 
    How will you know the customer you have served is happy with your service?
  • 23. 
    How will you address a customer whose meal choice is finished? 
  • 24. 
    A customer slaps you for bringing them the wrong dish, how will you handle this?
  • 25. 
    How will you get your orders from the kitchen?
  • 26. 
    Ethel bought two jumbo size pizzas, she pays with a coupon of 10%. If the price for a jumbo size pizza is GHC 55, how much will Ethel pay?
    • A. 

      GHC 11

    • B. 

      GHC 100

    • C. 

      GHC 99

    • D. 

      GHC 90

    • E. 

      You can't buy pizza with 10% coupon

  • 27. 
    How will you market/promote a restaurant event to bring more clients?
  • 28. 
    Suppose the manager calls on you to escort a customer into the restaurant whilst you are attending to a client. How will you handle this?