1.
Will a customer be able to log into the control panel if the domain has expired?
Correct Answer
A. Yes
Explanation
Yes, a customer will be able to log into the control panel even if the domain has expired. The control panel is typically hosted on a separate server or platform, and the expiration of the domain does not affect the access to the control panel. However, it is important to note that the customer may not be able to access the website associated with the expired domain until the domain is renewed or a new domain is registered.
2.
Can a customer connect to FTP using a domain as a username?
Correct Answer
B. No
Explanation
A customer cannot connect to FTP using a domain as a username. The username for FTP connections typically requires a specific format, such as an email address or a designated username provided by the hosting provider. Using a domain as a username would not be recognized as a valid login credential by the FTP server. Therefore, the correct answer is no.
3.
One-time scan is performed ________ days after sign-up for SiteLock.
Correct Answer
B. 90 days
Explanation
A one-time scan is performed 90 days after sign-up for SiteLock. This means that after a user signs up for SiteLock, they will have to wait for 90 days before the one-time scan is conducted.
4.
_____________ SSL is not offered for new signups.
Correct Answer
RapidSSL
rapidSSL
Rapidssl
Rapid SSL
Explanation
The given answer options are variations of the name "RapidSSL" with different capitalizations and spacing. The statement "SSL is not offered for new signups" suggests that RapidSSL is not available for new users to sign up for. Therefore, the correct answer is RapidSSL, rapidSSL, Rapidssl, Rapid SSL.
5.
_______ SSL should be purchased to get the green address bar.
Correct Answer
TrueBusinessID
TruebusinessID
True business ID
Explanation
The correct answer is "TrueBusinessID". This is because TrueBusinessID is the correct spelling and capitalization of the SSL certificate that needs to be purchased in order to obtain the green address bar. The other options, "TruebusinessID" and "True business ID", have incorrect capitalization and spacing, and therefore would not be the correct SSL certificate to purchase for the desired outcome.
6.
Order in Which Lower Price Offers Must be provided to the customer:
Correct Answer
A. a. Save Offer
b. Price on site
c. Any other Discounted price from Account Manager
Explanation
The correct order in which lower price offers must be provided to the customer is as follows: first, the "Save Offer" should be presented, followed by the "Price on site", and finally, any other discounted price from the Account Manager. This order ensures that the customer is given the best possible options for lower prices, starting with the most advantageous offer.
7.
___________ tool in CSFE should be executed before testing the website publishing via SiteDelux , CM4all or Weebly.
Correct Answer
C. Password Tool
Explanation
The Password Tool in CSFE should be executed before testing the website publishing via SiteDelux, CM4all, or Weebly. This tool is likely used to set or reset the password for accessing the website's backend or administrative panel. By executing the Password Tool beforehand, any issues related to password authentication can be resolved, ensuring a smooth testing process for website publishing.
8.
The limit of the cash value for egift card is ____________.
Correct Answer
$250.00
250.00
$250
250
Explanation
The limit of the cash value for egift card is $250.00 or 250.00 or $250 or 250.
9.
Immediately after the domain expires, the nameserver changes.
Correct Answer
B. False
Explanation
The statement is false because immediately after the domain expires, the nameserver does not change. When a domain expires, it means that the owner has failed to renew it, but the nameserver remains the same until the domain is either renewed or released.
10.
Once a customer signs up for the Hosting Jumpstart Service, we give a call to the customer after:
Correct Answer
C. 2-3 hours
Explanation
After a customer signs up for the Hosting Jumpstart Service, the company waits for 2-3 hours before giving the customer a call. This time frame allows the company to gather necessary information and prepare for the call, ensuring that they are able to provide the best possible service to the customer. Waiting for this amount of time also allows the customer some time to settle in and familiarize themselves with the service before receiving a call.