Recent Updates Jan 2010
It is a test on the standard weekly training.
Questions and Answers
- 1.
Will a customer be able to log into the control panel if the domain has expired?
- A.
Yes
- B.
No
Correct Answer
A. YesExplanation
Yes, a customer will be able to log into the control panel even if the domain has expired. The control panel is typically hosted on a separate server or platform, and the expiration of the domain does not affect the access to the control panel. However, it is important to note that the customer may not be able to access the website associated with the expired domain until the domain is renewed or a new domain is registered.Rate this question:
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- 2.
Can a customer connect to FTP using a domain as a username?
- A.
Yes
- B.
No
- C.
Yes, if it is a Primary Domain.
Correct Answer
B. NoExplanation
A customer cannot connect to FTP using a domain as a username. The username for FTP connections typically requires a specific format, such as an email address or a designated username provided by the hosting provider. Using a domain as a username would not be recognized as a valid login credential by the FTP server. Therefore, the correct answer is no.Rate this question:
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- 3.
One-time scan is performed ________ days after sign-up for SiteLock.
- A.
15 days
- B.
90 days
- C.
180 days
Correct Answer
B. 90 daysExplanation
A one-time scan is performed 90 days after sign-up for SiteLock. This means that after a user signs up for SiteLock, they will have to wait for 90 days before the one-time scan is conducted.Rate this question:
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- 4.
_____________ SSL is not offered for new signups.
Correct Answer
RapidSSL
rapidSSL
Rapidssl
Rapid SSLExplanation
The given answer options are variations of the name "RapidSSL" with different capitalizations and spacing. The statement "SSL is not offered for new signups" suggests that RapidSSL is not available for new users to sign up for. Therefore, the correct answer is RapidSSL, rapidSSL, Rapidssl, Rapid SSL.Rate this question:
- 5.
_______ SSL should be purchased to get the green address bar.
Correct Answer
TrueBusinessID
TruebusinessID
True business IDExplanation
The correct answer is "TrueBusinessID". This is because TrueBusinessID is the correct spelling and capitalization of the SSL certificate that needs to be purchased in order to obtain the green address bar. The other options, "TruebusinessID" and "True business ID", have incorrect capitalization and spacing, and therefore would not be the correct SSL certificate to purchase for the desired outcome.Rate this question:
- 6.
Order in Which Lower Price Offers Must be provided to the customer:
- A.
a. Save Offer b. Price on site c. Any other Discounted price from Account Manager
- B.
a. Save Offer b Any other Discounted price from Account Manager c. Price on site
- C.
A. Any other Discounted price from Account Manager b. Save Offer c Price on site.
Correct Answer
A. a. Save Offer b. Price on site c. Any other Discounted price from Account ManagerExplanation
The correct order in which lower price offers must be provided to the customer is as follows: first, the "Save Offer" should be presented, followed by the "Price on site", and finally, any other discounted price from the Account Manager. This order ensures that the customer is given the best possible options for lower prices, starting with the most advantageous offer.Rate this question:
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- 7.
___________ tool in CSFE should be executed before testing the website publishing via SiteDelux , CM4all or Weebly.
- A.
Reset File Permissions
- B.
Fix FTP Settings (UID)
- C.
Password Tool
Correct Answer
C. Password ToolExplanation
The Password Tool in CSFE should be executed before testing the website publishing via SiteDelux, CM4all, or Weebly. This tool is likely used to set or reset the password for accessing the website's backend or administrative panel. By executing the Password Tool beforehand, any issues related to password authentication can be resolved, ensuring a smooth testing process for website publishing.Rate this question:
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- 8.
The limit of the cash value for egift card is ____________.
Correct Answer
$250.00
250.00
$250
250Explanation
The limit of the cash value for egift card is $250.00 or 250.00 or $250 or 250.Rate this question:
- 9.
Immediately after the domain expires, the nameserver changes.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because immediately after the domain expires, the nameserver does not change. When a domain expires, it means that the owner has failed to renew it, but the nameserver remains the same until the domain is either renewed or released.Rate this question:
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- 10.
Once a customer signs up for the Hosting Jumpstart Service, we give a call to the customer after:
- A.
1-3 hours
- B.
1-2 hours
- C.
2-3 hours
Correct Answer
C. 2-3 hoursExplanation
After a customer signs up for the Hosting Jumpstart Service, the company waits for 2-3 hours before giving the customer a call. This time frame allows the company to gather necessary information and prepare for the call, ensuring that they are able to provide the best possible service to the customer. Waiting for this amount of time also allows the customer some time to settle in and familiarize themselves with the service before receiving a call.Rate this question:
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