Q3fy13 G500 Isr Knowledge Check
- 1.A customer ask you about the differences between Basic support and ProSupport. Choose the best two responses.
- A.
ProSupport offers 24x7 phone support
- B.
Basic Support provides software "how to" and collaborative support
- C.
ProSupport provides on-site technicians for customer replaceable parts if a customer request it.
- D.
Basic Support can be configured to different on-site response options such as 2 Hour, 4 Hour and next business day
- 2.Dell can provide each of the following services (Exchange Migration, VMware Installation, Microsoft Server Clustering Installation ,KACE Installation).
- A.
True
- B.
False
- 3.Which of the following are advantages of ProSupport over Basic warranty? Choose two.
- A.
Reduced cost replacement systems
- B.
2 hour guaranteed onsite response
- C.
24/7/365 availability
- D.
Includes software support
- 4.What are CFI Order-Ready offerings? Select three.
- A.
Customized asset tagging
- B.
Outer box configuration labels
- C.
Hard-disk drive partitioning
- D.
Logo Engraving
- 5.Which of the following services provides additional technical expertise to help customers create, manage, and maintain images?
- A.
Image Load
- B.
Image Direct
- C.
Imaging for Systems Management
- D.
X-Image
- E.
Image Consulting
- 6.What is the purpose of asset labelling? Select three.
- A.
Identifying a device using a tag number
- B.
Tracking a device when delivered from factory
- C.
Tracking a device if stolen
- D.
Identifying a device using a bar code
- 7.What Service would you propose to a customer who has trouble meeting his backup windows and is not confident his data will be available when needed ?
- A.
Storage Simplification workshop
- B.
Backup and Recovery Assessment
- C.
Storage Optimization Assessment
- D.
Dell Intelligent Data Management Service
- 8.Your customer needs a consensus to get started in the right direction with Virtualization and understand the potential of the technology. What would you recommend ?
- A.
Consolidation & Migration workshop
- B.
Virtualization Simplification Workshop (half day white-boarding)
- 9.Your customer needs some help to get the highest priority improvements to overcome space, power and cooling issues. What would you recommend ?
- A.
Facilities Efficiency workshop
- B.
Disaster Recovery workshop
- 10.Which types of storage drives are available with the Dell Compellent Storage Center? Select four.
- A.
Fibre Channel
- B.
SAS
- C.
NL-SAS
- D.
SSD
- E.
IDE
- 11.A customer wants to purchase a better Fibre Channel SAN to replace their outdated SAN. They'd like to incorporate FCoE. Which is the best choice?
- A.
EqualLogic
- B.
Compellent
- 12.Compellent's Fluid Data Architecture with Data Progression manages data as granular blocks to maximize capacity utilization and store less active data on less expensive drives. Which customer business issue does this best address?
- A.
Investment protection
- B.
Cost Containment
- C.
Ease of Use
- 13.Fill in the blank: Continuous EqualLogic software advancements _____________________. Select two.
- A.
Are available for a graduated fee based on the relative age of the SAN or NAS device purchased
- B.
Are available for no extra charge
- C.
Requires next generation system replacement with every update
- D.
Are completely backward compatible with earlier EqualLogic arrays
- 14.When an EqualLogic product has an "X" at the end of the name, what does that indicate? Example: PS6100X
- A.
The "X" stands for the largest size
- B.
The "X" stands for 10K drives
- C.
The "X" indicates the highest level of performance
- D.
The "X" indicates 10 drives in the array
- 15.The ____________ features 12-3.5" drives per enclosure.
- A.
MD1200
- B.
MD1220
- 16.As weeks and months go by after implementing a DR4000 solution, the deduplication savings over time ____________________.
- A.
Increases
- B.
Decreases
- 17.Which of the following NAS devices is designed to work with the EqualLogic family of products? Choose one.
- A.
NX3500
- B.
FS7500
- C.
FS8600
- D.
NX3000
- 18.Which of the following NAS devices is designed to work with the PowerVault MD family of products?
- A.
NX3500
- B.
FS7500
- C.
FS8600
- D.
NX3000
- 19.The ____________ features 24 2.5" drives per enclosure.
- A.
MD1200
- B.
MD1220
- 20.What is "storage tiering?"
- A.
Fastest drives are put on the top of the storage rack.
- B.
Most expensive drives are filled to capacity first.
- C.
Only "hottest" data is stored on the fastest, most expensive drives.
- 21.Which two of the following are advantages of a back up to disk to tape solution (D2D2T) over a backup to tape solution (D2T)?
- A.
Less expensive
- B.
Allows faster recovery
- C.
Enables quicker backup
- 22.___________________________ is a storage that is attached directly to a server.
- A.
DAS
- B.
NAS
- C.
Unified
- D.
SAN
- 23.Which three of the following are target markets for the R720xd?
- A.
Space constrained customers wanting to leverage internal storage
- B.
Customers requiring a core business application server
- C.
Typical first server customers
- D.
Remote office needing extensive internal storage
- 24.Which of the following are target markets for the R210 II?
- A.
Medium business customers looking for a mission critical server
- B.
Customers looking for cost effective entry level 1S rack server
- 25.What servers include iDRAC7 Enterprise as a standard offering? Select two.
- A.
100 Series
- B.
200-500 Series
- C.
600-800 Series
- D.
M Blades
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