Q2c11- Returns, Credit, And Debit Memos – Kc

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Q2c11- Returns, Credit, And Debit Memos  Kc

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Questions and Answers
  • 1. 
    Returns are entered in SAP CRM.
    • A. 

      True

    • B. 

      False

  • 2. 
    What is the transaction code used to initiate a return order?
    • A. 

      VA01

    • B. 

      YBRE

    • C. 

      VL01N

    • D. 

      VA03

  • 3. 
    What is the order type for returns?
    • A. 

      YII

    • B. 

      VL01N

    • C. 

      YBRE

    • D. 

      VA03

  • 4. 
    What is the main difference between a credit and a debit memo?
    • A. 

      A credit memo must be approved, whereas a debit memo does not need to be approved

    • B. 

      The receivables from a customer decrease when a credit memo is created, and increase when a debit memo is created

    • C. 

      There is effectively no difference between these memos

    • D. 

      None of the above

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