Take The Important Concepts About The Project Management! Quiz

Define project management and describe what project management means to you.

If a client contacted you and was very upset about the quality of work completed, how would you respond to that client?  Please be specific about what you would say and what actions you would take.

There is a work order that is scheduled to be completed for a high profile client on Tuesday (today) and our vendor who is completing the work contacts you to say he will not be able to complete the order.  What would you say to the vendor?  Also, if there is no way the vendor can complete the order on Tuesday, what actions would you take to ensure the client is happy assuming there are no other vendors available to complete the work and it needs to get done by COB Tuesday?

What types of questions would you ask the client if he/she needed to have his locks changed and home winterized?

How do you keep yourself organized?

All the costs for a project are in a single column in Microsoft Excel.  How can you display the total costs?  Please be specific about how you would display the total.

If you have multiple tasks to be completed by the end of the day, but you do not have enough time to get them completed, what would you do?  How would you choose what to complete first?

Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.

What's your ideal company?

A client wants an estimate to purchase and install a water heater, remove and haul away trash/junk, clean the house, and shampoo the carpets.  Please write an estimate for the client in the space provided below with the description of each service to be performed and the respective cost assuming typical market pricing in LA County.  Note that the water heater is 50 gallons, there are 15 cyd (cubic yards) of trash/debris, and the house is 3,000 sq ft with 5 bedrooms.

One of your subcontractors/vendors indicated that a lock change and cleaning was done at a property and provides the corresponding before, during and after photos to show the work completed.  The next day you receive a call from the client who says that the property is filthy and the one of the keys provided is not functional.  What do you say to the client and vendor?  What actions would you take?

Assuming you had no existing systems in place, how would you go about tracking all the project work/orders that are active and what vendors/resources are assigned to each task?  Please be specific about tools/software used.

As a project manager, what types of reports would you provide to management?

Following the creation of an estimate and approval to move forward by the client, you learn that the project/work order was underbid.  What do you do to try and keep the project/work order within budget?

What does REO stand for?

If you are having difficulty locating a property, what resources can you use to help you locate the property?

If you are assigned the task of expanding our list of locksmiths in a particular area, what resources can you use to locate new locksmiths?  What would you do to ensure that they perform quality work and are competent?

A client wants an estimate to replace the carpet and paint the interior of the property.  Please write an estimate with the description of each service to be performed and the respective cost assuming typical market pricing in LA County.  Note that the house is 3,000 sq ft with 5 bedrooms and only the 5 bedrooms each 14 x 10 need carpet.

As the project manager, what can yo do to improve the quality of work completed on each project/work order?  Please be specific about actions and processes that you would put in place.

Describe the steps to board a broken window according to FHA guidelines in LA County.

What is the process to replace mosaic pool tile?  Please be specific.

What types of steps can you take to make sure a work order is completed on time?

A client calls and has a major leak at their residence and has a flat roof.  They request that you do an emergency tarp of the roof.  How do you respond?