Procter & Gamble (p&g) Test
8 Questions
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This test consists of 8 question and you must score 90% or better to pass.
Questions and Answers
- 1.When a customer asks for a Ready Conference what will be the BT comparison conference call?
- A.
Operator Assistance
- B.
Pre-Registration
- C.
MeetMe
- D.
Premium Instatnt
- 2.After a call, P&G customers will receive a call summary. What is the time zone of all call summary?
- A.
EST
- B.
GMT
- C.
CST
- D.
PST
- 3.For the following issues, what number should you contact: Live Meeting 2007 not installedWebcam issuesEquipment Issues
- A.
513.945.7200
- B.
888.310.2921 or 857.350.1249
- C.
800.776.0700 or 719.785.6626
- 4.Once a P&G users account becomes active they will gain access to VMBOL (View My Bill Online)
- A.
True
- B.
False
- 5.If a caller is having problems accessing the registration site and with our assistance are unable to resolve the issue, whom do we reach out to?
- A.
Paula Sterite
- B.
Shawn Willis
- C.
Howard Greenberg
- D.
David Zapata
- 6.For a P&G user to register for an account which website to we direct them to?
- A.
. www.btconferencing.com/pg
- B.
Https://www.btconferencing.com/pg/
- C.
Itsolutions.pg.com
- 7.1000 new users will be added to the Pilot on which of the following dates?
- A.
April 5th
- B.
May 6th
- C.
March 16th
- D.
April 27th
- 8.We assist P&G users with all billing and pricing questions?
- A.
True
- B.
False
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