If the customer is in an unsafe location, Lexus Roadside can ______ the cost of the service.
Charge the owner for
Refuse the owner service
If the customer states that they have an _______ __________but no other roadside coverage, please ask who they purchased it through and inform them to get in touch with the company who sold them the policy or roadside coverage.
True or False: We cannot offer to warm conference a customer if they have the telephone number to their extended warranty company.