PM Training Mini Quiz 3

10 Questions | Total Attempts: 57

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PM Training Mini Quiz 3

Questions and Answers
  • 1. 
    To set up a Corporate Directory, a customer must first have an LDAP server set up.
    • A. 

      True

    • B. 

      False

  • 2. 
    All extensions in the PBX are always included in the Internal Directory.
    • A. 

      True

    • B. 

      False

  • 3. 
    How can a user be added as an Administrator?
    • A. 

      Under the Users tab, add the User to the Administrators group via the Group Membership tab

    • B. 

      Under the System Settings tab, add the User to the Administrators group via the Administrators tab

    • C. 

      Under the User Groups tab, add the User to the Administrators group via the Members tab

    • D. 

      Both A and C

  • 4. 
    When a holiday is added to a Schedule, calls will route as "Closed" for that calendar day.
    • A. 

      True

    • B. 

      False

  • 5. 
    Users that are not set up as Administrators or Super Admins still have access to _____________.
    • A. 

      Call Reports

    • B. 

      The Dial Plan Editor

    • C. 

      The Account tab

    • D. 

      Their End User Portal

  • 6. 
    If a customer wants to change from 4-digit extensions to 3-digit extensions, where can this change be made in the Admin Portal?
    • A. 

      This cannot be changed in the Admin Portal. The customer will need to submit a form to Fulfillment

    • B. 

      Under the System Settings tab, on the General tab

    • C. 

      Under the Permissions tab, on the Dialing tab

    • D. 

      Under the Extensions tab, on the General tab

  • 7. 
    If a customer wants to block a certain phone number from calling his or her office, where can this be set up in the Admin Portal?
    • A. 

      Under the Permissions tab, on the Security tab

    • B. 

      Under the System Settings tab, on the Call Filter tab

    • C. 

      Under the Phone Numbers Tab, on the General tab

    • D. 

      This cannot be set up in the Admin Portal. The customer will need to contact Fulfillment about getting on a No-Call list.

  • 8. 
    What is the correct order of steps for setting up Paging Profiles?
    • A. 

      Set up the Zones, Set up the Realm, Set up the Profiles, Assign Profile to Device

    • B. 

      Set up the Profiles, Set up the Realms, Set up the Zones, Assign Profile to Device

    • C. 

      Set up the Profiles, Assign Profile to Device, Set up the Zones, Set up the Realms

    • D. 

      Set up a Realm, Set up the Zones, Set up the Profiles, Assign Profile to Device

  • 9. 
    How can a user be set up as a Super Admin?
    • A. 

      Under the Permissions tab, add the User to the Super Admins group via the Super Admins tab

    • B. 

      Under the Permissions tab, add the User to the Super Admins group via the Administrators tab

    • C. 

      Under the User Groups tab, add the User to the Super Admins group via the Members tab

    • D. 

      Under the System Settings tab, add the User to the Super Admins group via the Super Admins tab

  • 10. 
    If a customer wants to use Jive Mobility on his or her computer, where can this be enabled in the Admin Portal?
    • A. 

      Under the Permissions tab, check the "Enabled" box on the Apps tab

    • B. 

      Under the Devices tab, check the "Enabled" box on the Apps tab

    • C. 

      Under the Extensions tab, check the "Enabled" box on the Apps tab

    • D. 

      Under the Users tab, check the "Enabled" box on the Apps tab

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