Part III Patient And Public Safety

9 Questions | By Swheeles | Last updated: Mar 19, 2022 | Total Attempts: 1004

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1.

Novant Health strives to provide a safe environment for its customers and staff. Tips for staying safe include:
- A.
  
  Walk to parking areas in groups
- B.
  
  Leave valuables at home or secured at work
- C.
  
  Recognize potentially dangerous situations
- D.
  
  All of the above
2.

You are prepared to respond to any public safety situation in a smart manner. In case of a bomb threat you know to...
- A.
  
  Listen carefully and remain calm
- B.
  
  Notify Risk Management
- C.
  
  Open suspicious packages
- D.
  
  Any of the above
3.

Security is everyone's responsibility. Employees should:
- A.
  
  Report theft or incidents
- B.
  
  Wear ID badges in the chest/neck area with picture showing
- C.
  
  Report visitor problems
- D.
  
  All of the above
4.

It is important to maintain a work environment free from intimidation, threats, or violent acts. Violent acts can include:
- A.
  
  Coercion
- B.
  
  Harassment
- C.
  
  Both A and B
5.

What is the term used when qualified staff/physicians discuss the facts about a bad outcome or sentinel event to the patient and/or family?
- A.
  
  Tattle telling
- B.
  
  Blaming others
- C.
  
  Disclosure
- D.
  
  There is no such term because we don't talk about sentinel events
6.

Behaviors that reduce medical/health care errors are:
- A.
  
  Working as a team
- B.
  
  Speaking up when something is not correct
- C.
  
  Using checklists so you do not rely on memory
- D.
  
  Following "Chain of Command" procedures
- E.
  
  All of the above
7.

Which of the following is NOT a patient safety initiative?
- A.
  
  Proper patient identification
- B.
  
  Reduce the risk of patient harm from falls
- C.
  
  Assist patient in finding a local dining spot
- D.
  
  Reduce the risk of healthcare associated infections in our patients
8.

It is every employee's role to reduce risks to our patients and promote patient safety
- A.
  
  True
- B.
  
  False
9.

Which of the following is NOT a recommended action if you become concerned with patient safety and quality care issues?
- A.
  
  Contact your center manager/direct supervisor
- B.
  
  Tell your best friend over lunch
- C.
  
  Call the anonymous report line
- D.
  
  Contact Medquest compliance officer