Part III Patient And Public Safety

9 Questions | Total Attempts: 1004

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Patient Quizzes & Trivia

Questions and Answers
  • 1. 
    Novant Health strives to provide a safe environment for its customers and staff.  Tips for staying safe include:
    • A. 

      Walk to parking areas in groups

    • B. 

      Leave valuables at home or secured at work

    • C. 

      Recognize potentially dangerous situations

    • D. 

      All of the above

  • 2. 
    You are prepared to respond to any public safety situation in a smart manner.  In case of a bomb threat you know to...
    • A. 

      Listen carefully and remain calm

    • B. 

      Notify Risk Management

    • C. 

      Open suspicious packages

    • D. 

      Any of the above

  • 3. 
    Security is everyone's responsibility. Employees should:
    • A. 

      Report theft or incidents

    • B. 

      Wear ID badges in the chest/neck area with picture showing

    • C. 

      Report visitor problems

    • D. 

      All of the above

  • 4. 
    It is important to maintain a work environment free from intimidation, threats, or violent acts.  Violent acts can include:
    • A. 

      Coercion

    • B. 

      Harassment

    • C. 

      Both A and B

  • 5. 
    What is the term used when qualified staff/physicians discuss the facts about a bad outcome or sentinel event to the patient and/or family?
    • A. 

      Tattle telling

    • B. 

      Blaming others

    • C. 

      Disclosure

    • D. 

      There is no such term because we don't talk about sentinel events

  • 6. 
    Behaviors that reduce medical/health care errors are:
    • A. 

      Working as a team

    • B. 

      Speaking up when something is not correct

    • C. 

      Using checklists so you do not rely on memory

    • D. 

      Following "Chain of Command" procedures

    • E. 

      All of the above

  • 7. 
    Which of the following is NOT a patient safety initiative?
    • A. 

      Proper patient identification

    • B. 

      Reduce the risk of patient harm from falls

    • C. 

      Assist patient in finding a local dining spot

    • D. 

      Reduce the risk of healthcare associated infections in our patients

  • 8. 
    It is every employee's role to reduce risks to our patients and promote patient safety
    • A. 

      True

    • B. 

      False

  • 9. 
    Which of the following is NOT a recommended action if you become concerned with patient safety and quality care issues?
    • A. 

      Contact your center manager/direct supervisor

    • B. 

      Tell your best friend over lunch

    • C. 

      Call the anonymous report line

    • D. 

      Contact Medquest compliance officer

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