Park Presentation Toilet Coswp Test 2015

27 Questions | Total Attempts: 111

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Park Presentation Toilet Coswp Test 2015

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Questions and Answers
  • 1. 
    Before cleaning, what is placed on the floor in a clearly visible place? (Choose 1 answer) 
    • A. 

      Personal Protective Equipment (PPE)

    • B. 

      Bucket

    • C. 

      Wet Floor/Cleaning in progress sign

    • D. 

      Hoover

  • 2. 
    What kind of mops are used to clean toilet blocks? (Choose 2 answers)
    • A. 

      Red Micro-Fibre Flat Head Mop

    • B. 

      Blue Micro-Fibre Flat Head Mop

    • C. 

      Red Kentucky Mop

    • D. 

      Blue Kentucky Mop

  • 3. 
    What is needed to dry mop a toilet floor within daily checks? (Choose 2 answers)
    • A. 

      A Red Micro-Fiber Flat head mop/ Red Kentucky Mop

    • B. 

      Diesin Maxx

    • C. 

      A Yellow Kentucky Mop

    • D. 

      Oasis Pro 61D Solution

  • 4. 
    What chemical do you use whilst mopping in the opening/closing checks? (Choose 1 answer)
    • A. 

      Oasis Pro 61D Solution

    • B. 

      Into WC Super

    • C. 

      Diesin Maxx

    • D. 

      Regain

  • 5. 
    A figure of _____ is used when mopping the toilet block floor.
  • 6. 
    Why are two different colour J-Cloths used? (Choose 1 answer)
    • A. 

      So they do not get lost

    • B. 

      To avoid cross contamination

    • C. 

      To avoid confusion whilst performing toilet checks

    • D. 

      To represent the department, so that no other departments can use them

  • 7. 
    What areas within a toilet block can blue J-Cloths be used? (Choose 3 answers)
    • A. 

      Sinks

    • B. 

      Taps

    • C. 

      Toilet Cubicles

    • D. 

      Walls and Sides

    • E. 

      Floors

  • 8. 
    In what areas within the toilet blocks can red J-Cloths be used? ( Choose 2 answers)
    • A. 

      Sinks

    • B. 

      Toilets and the surrounding cubicle area

    • C. 

      Urinals

    • D. 

      Floors

  • 9. 
    What are the two main chemicals that are used within the toilet blocks? (Choose 2 answers)
    • A. 

      Regain

    • B. 

      Blitz

    • C. 

      Into WC Super

    • D. 

      Oasis Pro 61D Solution

  • 10. 
    Oasis Pro 61D is used throughout the day to clean everywhere within the toilet blocks at any time?
    • A. 

      True

    • B. 

      False

  • 11. 
    When and where do we use Into WC Super? (Choose 2 answers)
    • A. 

      In the opening/closing checks

    • B. 

      Throughout the day in daily checks

    • C. 

      Toilet Bowls and Urinals

    • D. 

      Sinks and floors

  • 12. 
    What stock can be placed on a shelf within the service corridor? (Choose 5 answers)
    • A. 

      Large containers

    • B. 

      J-Cloths

    • C. 

      Gloves

    • D. 

      Hygiene Masks

    • E. 

      Into WC Super

    • F. 

      PPC Folder

    • G. 

      Scouring pads

    • H. 

      The Service corridor bin

    • I. 

      Cleaning Machines

  • 13. 
    What is the procedure when dealing with a full feminine hygiene bin? (Choose 1 answer)
    • A. 

      Empty the bin into a yellow hygiene bag and contact your team leader

    • B. 

      Report it to your team leader ASAP

    • C. 

      Lock off the cubicle and leave it

  • 14. 
    You are required to lock your Service Corridor when it is ______ .
  • 15. 
    When do you tell your team leader that you have had to lock of a cubicle? (Choose 1 answer)
    • A. 

      You can just write it on the PPC

    • B. 

      Within the next morning meeting

    • C. 

      After the closing check

    • D. 

      As soon as it has happened

  • 16. 
    If a cubicle door falls off the hinges or breaks, which of the following procedures do you follow? (Choose 1 answer)
    • A. 

      Remove the door and contact your team leader at the end of the day

    • B. 

      Isolate the cubicle door and call your team leader to attend

    • C. 

      Leave the door up, ensure that a wet floor sign is placed in front of it so the guests cannot use the toilet cubicle

    • D. 

      Stand with the door, explain to guests what has happened and wait until your team leader conducts their next spot check

  • 17. 
    Which of the following procedures do you follow if all of the lights in the toilet block are not working?(Choose 1 answer)
    • A. 

      Evacuate the toilet block if there are guests inside, ensure that you do not enter and contact your team leader to attend ASAP

    • B. 

      Evacuate the toilet blocks by entering and making sure that nobody is in them. Stand outside the toilet block until the lights turn back on

    • C. 

      Use a torch to assist guests using the toilets, contact your team leader ASAP

  • 18. 
    What is a toilet washroom check sheet, what does it record and how often does it need filling out?(Choose 3 answers)
    • A. 

      A washroom check sheet is a document used by the PP team

    • B. 

      A washroom check sheet is a document used by the PP team that can be used as evidence in court

    • C. 

      The washroom check sheet records the time, date and name of the attendant of all check performed

    • D. 

      The washroom check sheet records the issues within the toilet block, the date and the time of checks and the attendant of all the checks performed

    • E. 

      It should be filled out on the hour after a check has been performed

    • F. 

      It should be filled out every half an hour as soon as a check has been performed

  • 19. 
    How often does a check need to be performed and recorded? (Choose 1 answer)
    • A. 

      30mins

    • B. 

      1 Hour

    • C. 

      1.5 Hours

    • D. 

      2 Hours

  • 20. 
    In some toilet blocks there are timers, when do you turn these on/off? (Choose 1 answer)
    • A. 

      Just before you start a check and as soon as you finish a check

    • B. 

      During a check

    • C. 

      Flick the timers as soon as you get to the block

  • 21. 
    When do you start your second phase of the closing check? (Choose 1 answer)
    • A. 

      As soon as it is quiet

    • B. 

      As soon as you have finished the first phase of the closing check

    • C. 

      As soon as you team leader tells you

    • D. 

      As soon as the sweep has passed

  • 22. 
    What MUST you do once you have completed a toilet check and removed your gloves? (Choose 1 answer)
    • A. 

      Contact your team leader

    • B. 

      Wash your hands

    • C. 

      Wash with Blitz

    • D. 

      Write on the PPC

  • 23. 
    Once you have completed your toilet closing checks, what MUST you do? (Choose 1 answer)
    • A. 

      Meet your team leader in the office and let them know you are finished

    • B. 

      Inform your team leader or contact 8-0, wait for them to check it

    • C. 

      Inform your team leader or contact 8-0, meet them in the team leader office

    • D. 

      After you have locked up, you are able to go home straight away

  • 24. 
    You MUST NOT ______ in Service Corridors. This can lead to a disciplinary action.
  • 25. 
    What is the procedure to follow when you notice a blocked toilet? (Choose 1 answer)
    • A. 

      Lock of the cubicle and report to your Team Leader ASAP

    • B. 

      Leave it open, ensure you are telling guests not to use that cubicle

    • C. 

      Lock off the cubicle, tell your Team Leader at the end of your shift

    • D. 

      Attempt to remove the blockage using a plunger. If it still does not unblock, lock of the cubicle and report to your Team Leader

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