Osv Avis Costco Budget Entertainment Wyndham Aaa Sam's

12 Questions

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Entertainment Quizzes & Trivia

The following quiz will aim to test your general understanding of everything that the training has to offer from the Roadway articles, with several topics up for grabs like how much money would be deducted for a coupon on the Avis Costco promotion and much more. Think you know enough to bag yourself full marks? Take the quiz and start answering questions to find out!


Questions and Answers
  • 1. 
    For the Avis Costco promotion, reservations have to be booked by what date?
    • A. 

      June 15, 2012

    • B. 

      August 15, 2012

    • C. 

      December 15, 2012

  • 2. 
    • A. 

      One free day

    • B. 

      $35

    • C. 

      $45

  • 3. 
    The Avis Costco coupon should only be used when the customer didn't like the first rate you quoted.
    • A. 

      True

    • B. 

      False

  • 4. 
    Entertainment Promotions members have a discount with which brand(s)?
    • A. 

      Avis

    • B. 

      Budget

    • C. 

      Both

  • 5. 
    The current Entertainment promotion is for which brand?
    • A. 

      Avis

    • B. 

      Budget

    • C. 

      Both

  • 6. 
    • A. 

      True, the Partner or Comm codes always auto populate the correct BCD.

    • B. 

      False, the correct BCD number is on the pop up window.

  • 7. 
    For the new Wyndham offer, we have arranged for the customer to receive
    • A. 

      $75 off of a future rental and a free 4 day vacation

    • B. 

      $25 off a future rental and a 4 day vacation getaway

    • C. 

      Up to $75 off of a future rental and a 4 day vacation getaway

  • 8. 
    For AAA or Sam's Club members, you must tell them they no longer have a discount with us.
    • A. 

      True

    • B. 

      False

  • 9. 
    For AAA or Sam's Club members the correct process is:
    • A. 

      Just quote the rate without an AWD or BCD number but tell them it is their discounted rate.

    • B. 

      Enter the CD discount and tell them it is their discounted rate because we are honoring a discount

    • C. 

      Don't enter an AWD or BCD number but see if a PD coupon will work to reduce the price.

  • 10. 
    When should you book a meet late arrival request reservation.
    • A. 

      For any Avis or Budget customer arriving on a commercial flight (airline & flight number required) at any airport location and their scheduled flight arrival is after the station is scheduled to close.

    • B. 

      When a customer is supposed to arrive before a location closes but their flight has been delayed due to weather or some issue and now they will arrive after the station is closed.

    • C. 

      For Avis customers at US or International airport locations or Budget customers ONLY at International airport locations arriving on a commercial flight (airline & flight number required) when their scheduled flight arrival is after the station is scheduled to close

  • 11. 
    For US Pay Now rates, the cancellation notice to avoid a $100 no show fee is:
    • A. 

      48 hours in advance for all no show fees

    • B. 

      24 hours advance notice for Avis, 2 hours advance notice for Budget

    • C. 

      6 hours advance notice for Avis, 2 hours advance notice for Budget

  • 12. 
    The Entertainment promotion should only be offered as a second attempt if the customer didn't like the first rate you quoted.
    • A. 

      True

    • B. 

      False