Trvl Mnl/Blr Oct 2014 E-learning Final

What does TBF (formerly GIDS) stand for, and what does it do?

What is quickest way to verify if both the user and their credit card have been opted in for e-receipts?  Please provide your path.

What is the setting that allows Support to permanently remove/cancel an unwanted trip from the user's Upcoming Trip List, or Trip Library (including removing the trip from all reporting);  to remove trips from the database? Please give the path.

Assuming the Agency Configuration sections have already been completed, what is the path to validate if a customer has Post Ticket Change turned on?

What is the setting that causes Concur Travel to do a search for multiple airfares such as non-refundable, refundable, business, and first at one time vs. the user having to search for each individually?

What are the 2 things that customers need to have in place for Concur Travel to work?

How can you determine what data was sent via XML Sync to verify where the error lies?

What 2 items must be present/checked to enable Travel Reporting for Sabre, Worldspan and Amadeus sites, and what is the path to these settings?

What is the name of the Finishing Template that our company "Facebook" is using?

If an end user travels the same route frequently, what Concur Travel option can they use to reduce their search time?

When looking for Profile and PNR/Finishing templates, where would you look to determine which company you should use in the Company box to access the individual template?

What is the setting that allows air to be added to a previously reserved hotel or car reservation?

What tool can we use to mass update User Group Membership?

What Concur Product allows a company to send messages in case of emergency, as well as track their employees?

What is the path to update the address for a Corporate Ghost Card?

As an admin, what 2 options and the paths that you could use to view the user's Concur Travel profile without the user selecting you as an assistant?

What setting will allow the booking for a non-profiled guest traveler without the date of birth?

Honeywell International Inc is requesting to add Europcar location on Concur database. Where do we check if this vendor already exist on our database?

What are the steps you would take to add YPU01 as a Company-wide discount of Thomson Reuters with Air Canada marked as Most Preferred for all Sabre Travel Configuration ?

An area that we can customize the verbiage at the top of the user profile.

After checking the logs, what tool can be used to test which rules are being triggered on a site?

List at least 4 things you would consider/review if a user reported that their Preferred Hotel, Marriott Hotel Chicago, was not being returned when doing a hotel search?

What field determines the GDS Profile Name for a Company and where is it located?

What is Karen Kacynski's GDS Profile Name? Her email/login is: "[email protected]"

A user complains that they cannot edit/delete the frequent flier program on their profile. What setting trigger this and what is the path?