Trvl Mnl/Blr Oct 2014 E-learning Final

55 Questions | Total Attempts: 60

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E Learning Quizzes & Trivia

Please refer to your Company Admin guide, Travel System Admin, Concur Admin User guide.

Questions and Answers
  • 1. 
    What does TBF (formerly GIDS) stand for, and what does it do?
  • 2. 
    What is quickest way to verify if both the user and their credit card have been opted in for e-receipts?  Please provide your path.
  • 3. 
    What is the setting that allows Support to permanently remove/cancel an unwanted trip from the user's Upcoming Trip List, or Trip Library (including removing the trip from all reporting);  to remove trips from the database? Please give the path.
  • 4. 
    Assuming the Agency Configuration sections have already been completed, what is the path to validate if a customer has Post Ticket Change turned on?
  • 5. 
    What is the setting that causes Concur Travel to do a search for multiple airfares such as non-refundable, refundable, business, and first at one time vs. the user having to search for each individually?
  • 6. 
    What are the 2 things that customers need to have in place for Concur Travel to work?
  • 7. 
    How can you determine what data was sent via XML Sync to verify where the error lies?
  • 8. 
    What 2 items must be present/checked to enable Travel Reporting for Sabre, Worldspan and Amadeus sites, and what is the path to these settings?
  • 9. 
    What is the name of the Finishing Template that our company "Facebook" is using?
  • 10. 
    If an end user travels the same route frequently, what Concur Travel option can they use to reduce their search time?
  • 11. 
    When looking for Profile and PNR/Finishing templates, where would you look to determine which company you should use in the Company box to access the individual template?
  • 12. 
    What is the setting that allows air to be added to a previously reserved hotel or car reservation?
  • 13. 
    What tool can we use to mass update User Group Membership?
  • 14. 
    What Concur Product allows a company to send messages in case of emergency, as well as track their employees?
  • 15. 
    What is the path to update the address for a Corporate Ghost Card?
  • 16. 
    As an admin, what 2 options and the paths that you could use to view the user's Concur Travel profile without the user selecting you as an assistant?
  • 17. 
    What setting will allow the booking for a non-profiled guest traveler without the date of birth?
  • 18. 
    Honeywell International Inc is requesting to add Europcar location on Concur database. Where do we check if this vendor already exist on our database?
  • 19. 
    What are the steps you would take to add YPU01 as a Company-wide discount of Thomson Reuters with Air Canada marked as Most Preferred for all Sabre Travel Configuration ?
  • 20. 
    An area that we can customize the verbiage at the top of the user profile.
  • 21. 
    After checking the logs, what tool can be used to test which rules are being triggered on a site?
  • 22. 
    List at least 4 things you would consider/review if a user reported that their Preferred Hotel, Marriott Hotel Chicago, was not being returned when doing a hotel search?
  • 23. 
    What field determines the GDS Profile Name for a Company and where is it located?
  • 24. 
    What is Karen Kacynski's GDS Profile Name? Her email/login is: "[email protected]"
  • 25. 
    A user complains that they cannot edit/delete the frequent flier program on their profile. What setting trigger this and what is the path?
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