Suhaim: Customer Service And Product Knowledge! Quiz

7 Questions | Total Attempts: 19

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Suhaim: Customer Service And Product Knowledge! Quiz

Suhaim: Customer Service and Product Knowledge! If you work in customer service, you are expected to have some knowledge about the product your company sells, and the quiz below is designed to see how skilled you are when it comes to products from Suhaim. Give it a try and get to refresh your memory as you undertake your job.


Questions and Answers
  • 1. 
    What is Suhaim hotline? 
    • A. 

      67449935

    • B. 

      999

    • C. 

      67773777

  • 2. 
    What are the ways customers can get updates from SUHAIM? 
    • A. 

      Twitter, Monthly Newsletter, FB, Instagram

    • B. 

      Monthly Newsletter, FB, Instagram, LinkedIn, Google+

    • C. 

      Monthly Newsletter, FB, Instagram, Website

    • D. 

      FB, Instagram, Website

  • 3. 
    What are the brands under SUHAIM? 
    • A. 

      TAP GENIUS

    • B. 

      Goodword

    • C. 

      SWING

    • D. 

      ISLAMIC SERIES

    • E. 

      Siri Buku Islamik Upin dan Ipin

    • F. 

      EDUKID

  • 4. 
    Who should you call if you have issue regards to your booth Items? Such as if your samples are not working, Nets machine missing.
    • A. 

      Jam

    • B. 

      Maisurah

    • C. 

      Farhan

    • D. 

      Afifah

  • 5. 
    Who should you call if you have issues regards to your paycheck or delivery to customers?
    • A. 

      Jam

    • B. 

      Farhan

    • C. 

      Maisurah

    • D. 

      Afifah

  • 6. 
    If you can't make for your booth due to valid reasons, who should you inform? 
    • A. 

      Jam

    • B. 

      Maisurah

    • C. 

      Farhan

    • D. 

      Afifah

  • 7. 
    Please select our basic rules and regulations. 
    • A. 

      Be early, Don't be late for booth

    • B. 

      No eating and drinking during booth hours

    • C. 

      Minimum participation of 10% of total Booth Hours

    • D. 

      Find replacement should you unable to make it for your booth due to invalid reason