Systems And Product Quiz #6 (7/17/14)

10 Questions | Total Attempts: 32

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Systems And Product Quiz #6 (7/17/14)

Questions and Answers
  • 1. 
    eAgent Webinar Wall topics include:
    • A. 

      Data & Task Management Webs

    • B. 

      Next Steps & Admin Set Up Webs

    • C. 

      Email Marketing Webs

    • D. 

      Document Management & Reports Webs

    • E. 

      All of the Above

  • 2. 
    What component of Allstate Blue is meant to retain customers?
    • A. 

      Guaranteed Renewal

    • B. 

      Loyalty Bonus

    • C. 

      Easy pay

    • D. 

      Loyalty Discount

  • 3. 
    What are the three key coverages when talking to a customer about auto insurance? (Select All that Apply)
    • A. 

      Your Car

    • B. 

      Your Property

    • C. 

      The Other Person

    • D. 

      You and Your Family

    • E. 

      Allstate

  • 4. 
    Can a customer qualify for Line 10 auto without having any prior insurance if they just purchased a vehicle?
    • A. 

      Yes; by declaring No Need/Did Not Have Vehicle option in CCDB

    • B. 

      Yes; by adding Transaction Remarks indicating that the customer did not own a vehicle and overriding from Line 19 to Line 10

    • C. 

      No; per the RMPs, the customer must have at least 12 months of continuous prior insurance to qualify for Line 10

    • D. 

      No; Not having a vehicle is not a valid reason for not having prior insurance.

  • 5. 
    How many rental dwellings (LPP or Condo rented to others) may a customer insure with Allstate?
    • A. 

      No Limit

    • B. 

      5

    • C. 

      2

    • D. 

      4

  • 6. 
    True or False:  When listing an item under SPP on a homeowners policy, the item is covered under a named-peril basis.
    • A. 

      True; SPP Items are covered the same as Coverage C

    • B. 

      False; When listing an item as SPP it covers the item on an open-peril basis unless specifically excluded in the policy.

  • 7. 
    What factors must be true for a customer to qualify for New Car Expanded Protection? (Select All that Apply)
    • A. 

      The vehicle must have been purchased in the last 12 months.

    • B. 

      The customer must be the original owner

    • C. 

      The car must be less than 1 model year old

    • D. 

      The car must be less than 3 model years old

  • 8. 
    True or False:  It is not necessary to obtain the number of occupants in the household on a homeowners quote.
    • A. 

      True; the number of occupants does not affect the rating of the policy.

    • B. 

      False; All occupants, including children, must be accounted for as it is a rating factor.

  • 9. 
    True or False:  eAgent getting started webinars are being offered every week and can be found on Agency Gateway-eAgent search-eAgent AMS site-Webinar Wall?
    • A. 

      True

    • B. 

      False

  • 10. 
    If quoting 2 cars on an auto policy, how many Future Effective Items should you list on the quote if they customer indicates they will be buying an additional vehicle in three months?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      0, Do not ever indicate future effective items on a quote

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