Trvl Prg Jun 2014 E-learning Day 6

15 Questions

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Trvl Prg Jun 2014 E-learning Day 6

**Refer to the Travel Syst Admin Guide on the Travel Training Toolkit, as well as the Concur Admin User Guide within Confluence, for extra assistance.


Questions and Answers
  • 1. 
    What are the 2 things that are required by Concur Travel from customers in order for the booking tool to work as expected?
  • 2. 
    What is the Configuration setting that allows air to be added to a previously reserved hotel or car reservation?
  • 3. 
    A user complains that they cannot edit/delete the frequent flier program on their profile. What Configuration setting triggers this and what is the path you would take to locate it (starting at the Administration tab)?
  • 4. 
    What specific steps would you take to validate if the Southwest Direct Connect is turned on for a site?
    • A. 

      Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned

    • B. 

      Travel>Profile>>Frequent Traveler Programs>If Southwest Airlines is added that means they are turned on

    • C. 

      Admin>Travel System Admin>Swabiz Configuration>Selec the company>if there is Company Southwest Account Number, it means they are turned on

    • D. 

      Admin>Travel System Admin>Manage Corporate Discount>Select the Company>If there is discount code for Southwest, it means they are turned on

  • 5. 
    What best describes the Travel System Admin area?
    • A. 

      Provides access to Tech tools

    • B. 

      It is the master login feature of client support

    • C. 

      Allows access to set up and/or configure new and existing companies, as well as to company specific features

    • D. 

      Provides the ability to access company modules

  • 6. 
    What is the best description of the Company Administration permission?
    • A. 

      It is the highest level of administrative permissions

    • B. 

      An area only viewable by Service Administrators

    • C. 

      Company Administrators highest level of access

    • D. 

      For Developers use only

  • 7. 
    What is the setting that controls the ability for a user to bring a companion along on a business trip.
  • 8. 
    Where can you access the Company Admin User Guide?
    • A. 

      The HELP link

    • B. 

      Travel Training Tool Kit

    • C. 

      Within our saved documents folder

    • D. 

      Concur Portal Confluence Wiki

  • 9. 
    Which Guide offers complete descriptions of all Configuration settings and features?
    • A. 

      Concur Admin User Guide

    • B. 

      Company Adminstrator Guide

    • C. 

      Travel System Admin Guide

    • D. 

      Concur's Travel Service Guides

  • 10. 
    The "Administer Company" feature allows you to.... (select the best description)
    • A. 

      Deativate a site

    • B. 

      Change company settings

    • C. 

      Proxy into the Company site, without having to Log into it, where you have the ability to see key features and permissions

    • D. 

      Log out of Concur and into a Company

  • 11. 
    Which permission types are available only to Concur Support when utilizing the Administer Company feature?
    • A. 

      Administrator

    • B. 

      Vendor/Supplier

    • C. 

      User

    • D. 

      Meeting

  • 12. 
    Within the Configuration editor link (+), which option provides you with quick access to some of the Company Details page information? 
    • A. 

      Travel Configuration

    • B. 

      Discounts

    • C. 

      Company Information

    • D. 

      Log Out and Back In As

  • 13. 
    What tool can we use to mass update User Group Membership?
  • 14. 
    What is "flex-faring" and which markets does it occur in?
  • 15. 
    When using Concur XA, what are 3 key peices of User information that are available? 
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