Trvl Prg Jun 2014 E-learning Day 6
**Refer to the Travel Syst Admin Guide on the Travel Training Toolkit, as well as the Concur Admin User Guide within Confluence, for extra assistance.
- 1.What are the 2 things that are required by Concur Travel from customers in order for the booking tool to work as expected?
- 2.What is the Configuration setting that allows air to be added to a previously reserved hotel or car reservation?
- 3.A user complains that they cannot edit/delete the frequent flier program on their profile. What Configuration setting triggers this and what is the path you would take to locate it (starting at the Administration tab)?
- 4.What specific steps would you take to validate if the Southwest Direct Connect is turned on for a site?
- A.
Admin > Travel System Admin > Select the company > go to Southwest Airlines > Verify that there is a Southwest Account number; if checked it’s turned
- B.
Travel>Profile>>Frequent Traveler Programs>If Southwest Airlines is added that means they are turned on
- C.
Admin>Travel System Admin>Swabiz Configuration>Selec the company>if there is Company Southwest Account Number, it means they are turned on
- D.
Admin>Travel System Admin>Manage Corporate Discount>Select the Company>If there is discount code for Southwest, it means they are turned on
- 5.What best describes the Travel System Admin area?
- A.
Provides access to Tech tools
- B.
It is the master login feature of client support
- C.
Allows access to set up and/or configure new and existing companies, as well as to company specific features
- D.
Provides the ability to access company modules
- 6.What is the best description of the Company Administration permission?
- A.
It is the highest level of administrative permissions
- B.
An area only viewable by Service Administrators
- C.
Company Administrators highest level of access
- D.
For Developers use only
- 7.What is the setting that controls the ability for a user to bring a companion along on a business trip.
- 8.Where can you access the Company Admin User Guide?
- A.
The HELP link
- B.
Travel Training Tool Kit
- C.
Within our saved documents folder
- D.
Concur Portal Confluence Wiki
- 9.Which Guide offers complete descriptions of all Configuration settings and features?
- A.
Concur Admin User Guide
- B.
Company Adminstrator Guide
- C.
Travel System Admin Guide
- D.
Concur's Travel Service Guides
- 10.The "Administer Company" feature allows you to.... (select the best description)
- A.
Deativate a site
- B.
Change company settings
- C.
Proxy into the Company site, without having to Log into it, where you have the ability to see key features and permissions
- D.
Log out of Concur and into a Company
- 11.Which permission types are available only to Concur Support when utilizing the Administer Company feature?
- A.
Administrator
- B.
Vendor/Supplier
- C.
User
- D.
Meeting
- 12.Within the Configuration editor link (+), which option provides you with quick access to some of the Company Details page information?
- A.
Travel Configuration
- B.
Discounts
- C.
Company Information
- D.
Log Out and Back In As
- 13.What tool can we use to mass update User Group Membership?
- 14.What is "flex-faring" and which markets does it occur in?
- 15.When using Concur XA, what are 3 key peices of User information that are available?
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