2014 - Ba - Readiness Quiz 2 - Ga/Df

9 Questions | Total Attempts: 2492

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2014 - Ba - Readiness Quiz 2 - Ga/Df

Questions and Answers
  • 1. 
    What does OneExchange do as a company?
    • A. 

      Largest private healthcare exchange in the nation.

    • B. 

      Provide assistance to companies who are looking to improve retiree healthcare.

    • C. 

      Provide a one-stop shop with meaningful choices.

    • D. 

      All of the above.

  • 2. 
    What do you do as a BA?  Choose all correct answers.
    • A. 

      You are a licensed guide.

    • B. 

      You provide biased recommendations to certain carriers in order to increase your sales commissions.

    • C. 

      You make plan recommendations as quickly as possible in order to answer as many calls as you can.

    • D. 

      Your position is to make this transition easy and simple for our retirees.

  • 3. 
    Which of the following happens at a retiree meeting?  Choose all correct answers.
    • A. 

      OneExchange speaks to plan options in general (MS vs MA vs PDP)

    • B. 

      Gives specific plan option for that zip code.

    • C. 

      Has a short Q and A period.

    • D. 

      Speaks to individuals about plans that may beneficial to them.

    • E. 

      Explains how the transition works from group coverage to individual coverage.

  • 4. 
    It is required that a retiree attend a retiree meeting prior to enrolling in plans with OneExchange.
    • A. 

      True

    • B. 

      False

  • 5. 
    Retirees must receive and complete the Getting Started Guide and the Enrollment Guide prior to enrolling in plans with One Exchange.
    • A. 

      True

    • B. 

      False

  • 6. 
    When securing the call with the retiree, which pieces of information must be obtained in order to be compliant?  Choose all correct answers.
    • A. 

      Phone number

    • B. 

      Gender

    • C. 

      Last 4 digits of SS number

    • D. 

      Date of birth

  • 7. 
    When verifying the Medicare claim number, advise the retiree it is their Social Security number with a letter at the end.
    • A. 

      True

    • B. 

      False

  • 8. 
    BA’s are required to read the Medical Information Release (MIR) statement every time they talk with a retiree prior to asking Situation Analysis and prescription questions.
    • A. 

      True

    • B. 

      False

  • 9. 
    Medicare Part A and B effective dates are always the same dates.
    • A. 

      True

    • B. 

      False

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