Lunch & Learn (New Features)
10 Questions
| Attempts: 94
Button Management, Feature Flag, Account Tab and Permissions
Questions and Answers
- 1.CHECK ALL THAT APPLY: Which of the following rights do the Super Admins have?
- A.
Add users as Super Admins
- B.
Control the permissions
- C.
Access the Account Tab
- D.
View the Reports
- 2.True/False: Customer Care has full access to the Billing option for a customers account.
- A.
True
- B.
False
- 3.Which one of the following cannot be edited on the End User side?
- A.
Line
- B.
Speed Dial
- C.
Speed dial with Presence
- 4.By default administrators can...
- A.
Configure the PBX
- B.
Have full access
- C.
View the Reports
- D.
View and pay the bill
- E.
View the bill
- 5.True/False: An admin can restrict a user from editing a non-configured button on a users phone.
- A.
True
- B.
False
- 6.The Multicast button can be set on which of the following phones?
- A.
Polycom
- B.
Yealink
- C.
Cisco
- D.
Panasonic
- E.
Snom
- 7.True/False: The Feature Flag section in the Platform Admin is to be used for information purposes and should not be changed by Customer Care Reps.
- A.
True
- B.
False
- 8.CHECK ALL THAT APPLY: A Super Admin can change which of the following permissions under the permissions tab?
- A.
Viewing Reports
- B.
Viewing Bills
- C.
Making changes on the PBX
- D.
Access to specific tabs
- E.
End User Access
- 9.Where can a Customer enable Auto Pay?
- A.
Payment Methods
- B.
Invoices
- C.
Permissions
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