Lunch & Learn (New Features)

10 Questions | Total Attempts: 36

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Lunch & Learn (New Features)

Button Management, Feature Flag, Account Tab and Permissions


Questions and Answers
  • 1. 
    CHECK ALL THAT APPLY: Which of the following rights do the Super Admins have?
    • A. 

      Add users as Super Admins

    • B. 

      Control the permissions

    • C. 

      Access the Account Tab

    • D. 

      View the Reports

  • 2. 
    True/False: Customer Care has full access to the Billing option for a customers account. 
    • A. 

      True

    • B. 

      False

  • 3. 
    Which one of the following cannot be edited on the End User side? 
    • A. 

      Line

    • B. 

      Speed Dial

    • C. 

      Speed dial with Presence

  • 4. 
    By default administrators can...
    • A. 

      Configure the PBX

    • B. 

      Have full access

    • C. 

      View the Reports

    • D. 

      View and pay the bill

    • E. 

      View the bill

  • 5. 
    True/False: An admin can restrict a user from editing a non-configured button on a users phone. 
    • A. 

      True

    • B. 

      False

  • 6. 
    The Multicast button can be set on which of the following phones?
    • A. 

      Polycom

    • B. 

      Yealink

    • C. 

      Cisco

    • D. 

      Panasonic

    • E. 

      Snom

  • 7. 
    True/False: The Feature Flag section in the Platform Admin is to be used for information purposes and should not be changed by Customer Care Reps. 
    • A. 

      True

    • B. 

      False

  • 8. 
    CHECK ALL THAT APPLY: A Super Admin can change which of the following permissions under the permissions tab?
    • A. 

      Viewing Reports

    • B. 

      Viewing Bills

    • C. 

      Making changes on the PBX

    • D. 

      Access to specific tabs

    • E. 

      End User Access

  • 9. 
    Where can a Customer enable Auto Pay?
    • A. 

      Payment Methods

    • B. 

      Invoices

    • C. 

      Permissions