Abq Quiz - June

16 Questions

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Abq Quiz - June

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Questions and Answers
  • 1. 
    • A. 

      ASAP

    • B. 

      WIRELESS STANDARD

    • C. 

      Q-PAY

    • D. 

      POS

  • 2. 
    If a customer  wants to change his phone number we charge ?
    • A. 

      $15.00

    • B. 

      $4.00

    • C. 

      $12.00

    • D. 

      $18.00

  • 3. 
    From what carries can we use phones from?
    • A. 

      T-Mobile

    • B. 

      Boost

    • C. 

      AT&T

    • D. 

      AT&T AND T-Mobile

  • 4. 
    If a customer does an ESN swap or upgrade we charge ?
    • A. 

      $10.00

    • B. 

      $3.00

    • C. 

      $15.00

    • D. 

      None

  • 5. 
    If the customer pays his bill over the counter we charge?
    • A. 

      $5.00

    • B. 

      $1.75

    • C. 

      $3.00

    • D. 

      $15.00

  • 6. 
    If a customer don't pay his bill on time we suspend his account how much time does the customer have to pay before we cancel his account?
    • A. 

      NEVER GET CANCEL

    • B. 

      ONE MONTH

    • C. 

      TWO MONTHS

    • D. 

      THREE WEEKS

  • 7. 
    Were do you set up a customers account?
    • A. 

      ASAP

    • B. 

      METROPCS.COM

    • C. 

      Q-PAY

    • D. 

      WIRELESS STANDARD

  • 8. 
    Do we unlock (flash) phones?
    • A. 

      NO

    • B. 

      YES

    • C. 

      I DON'T KNOW

  • 9. 
    Metro Promise covers customers for how many days?
    • A. 

      SEVEN DAYS

    • B. 

      ONE DAY

    • C. 

      TEN DAYS

    • D. 

      THIRTY DAYS

  • 10. 
    Metro Promises covers the customer for how many minutes of talk time?
    • A. 

      Two Hours

    • B. 

      One Hour

    • C. 

      Twenty Minutes

    • D. 

      Ten Minutes

  • 11. 
    The MetroPCS return policy is called?
    • A. 

      Metro Promises

    • B. 

      Return Policy

    • C. 

      Metro Guard

    • D. 

      Metro PCS

  • 12. 
    true or false? Metro Promises covers new and used phones?
    • A. 

      True

    • B. 

      False

  • 13. 
    true or false? Customers pay a deductible base on the cost of their phone?
    • A. 

      True

    • B. 

      False

  • 14. 
    Metro Guard could only be added to the customer account with in the first _______ hours of activating or updating his phone?
    • A. 

      24 HOURS

    • B. 

      1 HOUR

    • C. 

      20 HOURS

    • D. 

      ANY TIME