8. CA Final Exam - Gr-florida July Class

54 Questions | Total Attempts: 73

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CA Quizzes & Trivia

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Questions and Answers
  • 1. 
    What is the role of a Customer Connections Agent?
  • 2. 
    Explain the purpose of creating Issue Aware tickets
  • 3. 
    Identify the four stages of enrollment and briefly explain the processes of each stage
  • 4. 
    List 3 situations in which you need to create an Issue Aware (including rolling IA's) ticket
  • 5. 
    Explain Disciplinary Flag
  • 6. 
    Provide an overview of our Great Lakes Cyber Academy (GLCA) and what we have to offer students that enroll.  (Please provide more than a few sentences to receive full credit!!!)
  • 7. 
    Name 4 ways you can do a name search in the EMS?
  • 8. 
    Explain the Sibling Flag
  • 9. 
      Who is the President of Connections Academy? (Please spell correctly)
  • 10. 
    The Course Placement Tool shows?
    • A. 

      What assets are assigned to the student

    • B. 

      What grades the student is currently carrying

    • C. 

      What courses the student is currently assigned

    • D. 

      What courses are pending to be assigned to the student

  • 11. 
      Student Tech Support is responsible for assisting CA employees with their computer issues?
    • A. 

      True

    • B. 

      False

  • 12. 
    At Connections Academy each student receives individualized instruction, including lessons tailored to that student’s academic strengths and weaknesses. What is this individualized instruction called?
  • 13. 
    What national accreditation does Connections Academy hold
    • A. 

      National-DC

    • B. 

      Advance-ED

    • C. 

      AdvanceED-net

    • D. 

      NCAA-Advance-ED

  • 14. 
    In what subjects and grades do we offer gifted and talented?
  • 15. 
    Returns department is responsible for Connections Academy’s order and processing of curriculum materials and computer equipment for new and existing students in the CA program?
    • A. 

      True

    • B. 

      False

  • 16. 
    What does IR stand for?
  • 17. 
    Where should you look to see what assets a family currently has assigned?
    • A. 

      Student Overview / Materials List

    • B. 

      Location Overview / Message Boards

    • C. 

      Student Overview / Course Placement Tools

    • D. 

      Location Overview / Assets

  • 18. 
    List 2 documents that are standard for most states as a valid proof of residency
    • A. 

      Driver's License

    • B. 

      Bank Statement

    • C. 

      Mortgage Statement

    • D. 

      Cable Bill

    • E. 

      Tax Returns

    • F. 

      Lease Agreement

  • 19. 
    List three academic documents that may be required to place a student in a grade level
    • A. 

      Report Card

    • B. 

      POA

    • C. 

      POR

    • D. 

      UT

    • E. 

      IR

    • F. 

      IEP

  • 20. 
    When a placement test is completed by the student, the link will automatically disappear from the caretaker’s EMS page.
    • A. 

      True

    • B. 

      False

  • 21. 
    What does POR stand for
  • 22. 
    A Birth Certificate is an acceptable form of?
  • 23. 
    What Flag is used if an Enrolled HH notifies CA that they are moving and need to change their address
    • A. 

      Placement Flag

    • B. 

      Ordering Hold Flag

    • C. 

      Proof of Residency Flag

    • D. 

      Counseling Flag

  • 24. 
    The _______ is at the center of the Connections Academy program
    • A. 

      Teacher

    • B. 

      Employee

    • C. 

      Student

    • D. 

      Family

  • 25. 
    When can a K-8 student start taking electives or join a club?
    • A. 

      After student is enrolled and parent requests

    • B. 

      1st day of the 1st semester and the teach approves

    • C. 

      30 days after enrolled and student shows academic stablity

    • D. 

      30 days after enrolled and the parent requests

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