CGE 9/11/2014 Quiz 3

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CGE 9/11/2014 Quiz 3 - Quiz

Evaluation on self paced Pre-Training for Concur Expense For User Support Desk.  These questions are based on self paced training agenda for new hires on the User Support Desk.


Questions and Answers
  • 1. 

    What do the 3 blue circles with the star inside designate?

    • A.

      Preferred carrier

    • B.

      Least Cost Logical Fare

    • C.

      Government Contract Discounted Fare

    • D.

      Ticket is Refundable

    Correct Answer
    C. Government Contract Discounted Fare
    Explanation
    The 3 blue circles with the star inside designate the Government Contract Discounted Fare. This means that the fare for the ticket is discounted due to a government contract.

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  • 2. 

    What do the yellow stars designate on the Hotel shop page?

    • A.

      Northstar Rating

    • B.

      Fed Rooms

    • C.

      FEMA Hotel

    Correct Answer
    A. Northstar Rating
    Explanation
    The yellow stars on the Hotel shop page designate the Northstar Rating. This rating system is commonly used in the hotel industry to indicate the overall quality and amenities of a hotel. The more stars a hotel has, the higher its rating and the better its facilities and services are expected to be.

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  • 3. 

    Where do you go to assign Travel reports to a user?

    Correct Answer
    Report Administration.
    Explanation
    In order to assign travel reports to a user, you need to go to the Report Administration section. This section is likely to have the necessary tools and options to assign and manage travel reports for different users.

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  • 4. 

    A Ghost Card(CBA) can be set up to be used by specific employees.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A Ghost Card (CBA) is a type of credit card that can be assigned to specific employees within an organization. This allows these employees to make purchases on behalf of the company using the ghost card. By setting up a ghost card to be used by specific employees, it ensures that only authorized individuals have access to the card and can use it for company-related expenses. Therefore, the statement "A Ghost Card (CBA) can be set up to be used by specific employees" is true.

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  • 5. 

    Your traveler needs to pick a different location code for each trip.  You set this up in the User Fields in Manage Custom Fields.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The explanation for the given answer is that the statement is incorrect. The user does not set up different location codes for each trip in the User Fields in Manage Custom Fields. The user may set up custom fields for other purposes, but not specifically for selecting different location codes for each trip.

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  • 6. 

    Where do you go to restrict the password reset to once per day?

    Correct Answer
    Password Admin
    Explanation
    To restrict the password reset to once per day, you need to go to the "Password Admin" section. This section likely contains the necessary settings and options to configure the password reset restrictions, such as specifying the time frame or frequency for password resets. By accessing the "Password Admin" section, you can ensure that users are only able to reset their passwords once within a 24-hour period, enhancing security and preventing potential misuse or unauthorized access.

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  • 7. 

    Navigate to Company Settings in our Concur test site.  Is Go Go WIFI enabled?

    Correct Answer
    Yes
    Explanation
    The given correct answer is "Yes" because the question asks if "Go Go WIFI" is enabled in the Company Settings of the Concur test site. The answer confirms that it is indeed enabled.

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  • 8. 

    Name 1 area that e-receipts can be activated on a CBA (Ghost Card)?

    Correct Answer
    CBA or E-receipt admin
    Explanation
    The correct answer is CBA or E-receipt admin. The CBA or E-receipt admin is responsible for activating e-receipts on a Ghost Card. This means that they have the authority and capability to enable electronic receipts for transactions made using the Ghost Card. By activating e-receipts, the CBA or E-receipt admin ensures that all transactions made with the Ghost Card are recorded and documented electronically, eliminating the need for physical paper receipts. This not only streamlines the record-keeping process but also reduces paper waste and improves efficiency.

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  • 9. 

    Name 1 of the permissions that include other permissions within it.

    Correct Answer
    Company admin and Travel System Admin
    Explanation
    The permissions of "Company admin" and "Travel System Admin" include other permissions within them. These roles have higher levels of access and authority, allowing them to perform various tasks and access multiple features within the system. As a "Company admin," one may have permissions to manage user accounts, access financial data, and control company-wide settings. Similarly, a "Travel System Admin" may have permissions to manage travel bookings, access travel expense reports, and oversee travel policies. These roles encompass a range of permissions, making them inclusive of other permissions within the system.

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  • 10. 

    Where do you find TSG's, (Travel Service Guides)?

    Correct Answer
    Portal, Departments, R and D web, tech Toolkit, KB
    Explanation
    TSG's (Travel Service Guides) can be found on the portal, in different departments, on the R and D web, in the tech Toolkit, and in the KB (Knowledge Base). These various sources provide access to the TSG's for employees to refer to and utilize for travel-related information and guidance.

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  • 11. 

    Tell me at least 1 thing you can check if the traveler cannot find their hotel in CGE?

    Correct Answer
    Default radius, vendor exclusion, database, incorrect name and others
    Explanation
    If a traveler cannot find their hotel in CGE, there are several things that can be checked. One possible reason could be the default radius, which may not include the location of the hotel. Another reason could be vendor exclusion, where the hotel is not listed or available through certain vendors. It is also possible that there is an issue with the database, causing the hotel information to not be properly recorded. Additionally, the traveler may be searching for the hotel using an incorrect name. These are some of the factors that can be checked if the traveler is unable to find their hotel in CGE.

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  • 12. 

    True or False, Travel Templates can be shared?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Travel templates can be shared because they are pre-designed formats or layouts that can be easily customized and used by others. Sharing these templates allows individuals or businesses to save time and effort by utilizing existing designs and structures for their travel-related documents or materials. It promotes collaboration and efficiency as people can exchange and modify templates according to their specific needs, making it a convenient and practical approach in the travel industry.

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  • 13. 

    True or False, you must always place yourself in the same rule class as the traveler when testing.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When testing, it is important to place yourself in the same rule class as the traveler. This means that you should follow the same rules and conditions that the traveler is subject to. By doing so, you can accurately assess and evaluate the traveler's experience and ensure that the testing results are relevant and reliable. Failing to place yourself in the same rule class may lead to inaccurate or misleading test results.

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