Making sure the vehicles has all extra keys, remotes, and owner’s manuals
Checking that the vehicle is clean, free off defects and has a full tank
Making arrangements for any additional equipment
None of these
The dealership tour keeps the client busy while the finance department wraps up their paperwork
Doing the tour later rather than earlier ensures that you won’t lose the sale if you happen to encounter an upset client.
Now that they have committed to purchasing you want to let them know the importance and convenience of the services we provide them with after the sale!
All of these
Programming their radio
Helping them sync their phone to the vehicle’s Bluetooth
Offering them a dealership bumper sticker
Taking them on a tour of the dealership