Jack Key Nissan - DP- Trial Closing

6 Questions | Total Attempts: 61

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Jack Key Nissan - DP- Trial Closing


Questions and Answers
  • 1. 
    Effectively using trial closing is one of the most underrated, under utilized and powerful tools you have to transform a car “shopper” into a car buyer. 
    • A. 

      True

    • B. 

      False

  • 2. 
    We all know that no sale will be made if the buyer: 
    • A. 

      Does not like, respect and trust you.

    • B. 

      Does not fully understand the value or benefits of owning the vehicle.

    • C. 

      Does not feel that they have enough information to make an informed decision.

    • D. 

      All of these

  • 3. 
    Trial closes are easy to use and are non-threatening because they only ask for an opinion, versus closing questions that ask for a decision. Which of the following are examples of closing questions? (Select all that apply) 
    • A. 

      “What are the features that you like most on this vehicle?”

    • B. 

      “Is this the vehicle you will be buying and driving home today?

    • C. 

      “Isn’t it amazing how quiet the engine is? Even at 70 mph?”

    • D. 

      “What do you think about the power of this new V6?”

  • 4. 
    What are some positive effects of trial closing? (Select all that apply) 
    • A. 

      It gets the client engaged in the conversation

    • B. 

      It stimulates the client’s interest in the vehicle

    • C. 

      It helps you draw out positive buying signals from your client

    • D. 

      None of these

  • 5. 
    Build value through questions and connecting each feature with it’s benefit, and never underestimate the power of enthusiasm. 
    • A. 

      True

    • B. 

      False

  • 6. 
    The trial close does nothing to tell you what the client is thinking or how they feel about you, the vehicle or the dealership.  
    • A. 

      True

    • B. 

      False

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