Jack Key Alamogordo - DP- Meet And Greet

8 Questions | Total Attempts: 50

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Jack Key Alamogordo - DP- Meet And Greet


Questions and Answers
  • 1. 
    What is the first thing we do after introducing ourself to the client?
    • A. 

      Ask what brought them into the dealership

    • B. 

      Tell them about current promotion

    • C. 

      Get the client to engage in conversation

    • D. 

      None of these

  • 2. 
    During the meet and greet how do we begin to condition the client to our way of selling?
    • A. 

      By asking yes or no questions

    • B. 

      By getting them to fill in the blank

    • C. 

      By finding out what other dealerships they have visited

    • D. 

      By allowing them to have control of the conversation

  • 3. 
    It is up to you to lead your client to the sale by:
    • A. 

      Being well informed and knowledgable

    • B. 

      Genuinely looking out for their best interest

    • C. 

      Being a good communicator and conveying all important information

    • D. 

      All of these

  • 4. 
    When you first approach your client you should: (select all correct answers)
    • A. 

      Engage them with a brisk, alert walk that exudes confidence

    • B. 

      Welcome them to the dealership and introduce yourself

    • C. 

      Be friendly, enthusiastic and sincere

    • D. 

      None of these

  • 5. 
    Though your chosen words may convey your thoughts, it’s your tone of voice and the way you deliver those words that convey your attitude.  
    • A. 

      True

    • B. 

      False

  • 6. 
    What is the proper way to introduce yourself to a client?
    • A. 

      Hello, are you here for the big sale?!

    • B. 

      Good morning, can I help you find someone?

    • C. 

      Hi welcome to Jack Key, my name is Johnny and you areā€¦?

    • D. 

      Welcome, is this your first time at a Jack Key dealership?

  • 7. 
    Human behavioral psychology suggest that your client will “fill in the blank” by providing their name after your introduction. 
    • A. 

      True

    • B. 

      False

  • 8. 
    There are many things that influence your clients thoughts regarding the vehicle they are considering. Most client have already: 
    • A. 

      Heard/seen commercials

    • B. 

      Googled customer reviews

    • C. 

      Researched/compared vehicles online

    • D. 

      All of these

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