Weekly Recap Quiz #75 (September 8th)

10 Questions | By Anina | Updated: Mar 22, 2022 | Attempts: 163

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Weekly Recap Quiz #75 (September 8th) - Quiz

Questions and Answers

1.

We have absolutely no program that allows for returns, exchanges, or replacement orders for our international customers.
- A.
  
  True
- B.
  
  False
2.

What are the two ways customers can donate to UNICEF via BC site?
- A.
  
  Coupon Code donation
- B.
  
  Costume donation
- C.
  
  Dollar donation
- D.
  
  Party supply donation
3.

What does it mean when you see PreSellComplete as the order status?
- A.
  
  The pre-sell items are now in stock and the order will process and ship normally.
- B.
  
  The pre-sell items came in stock, but you have to check the Payments tab to make sure the payment went through.
- C.
  
  The pre-sell items have come in stock and the order has shipped normally.
- D.
  
  The pre-sell items will not be coming back in stock and the customer should begin looking for another product.
4.

You need to generate RAN when creating an International Return.
- A.
  
  True
- B.
  
  False
5.

Under normal circumstances, we do not issue a return credit before the product is received and inspected.
- A.
  
  True
- B.
  
  False
6.

When you change the ship level on a customer's pre-sell order, they are not charged for it until the order ships.
- A.
  
  True
- B.
  
  False
7.

PayPal customers are eligible for exchanges.
- A.
  
  True
- B.
  
  False
8.

What do we include on the next 10,000 orders to be shipped?
- A.
  
  Milwaukee Journal Sentinel
- B.
  
  Sandra Lee Magazine
- C.
  
  Vitamins
- D.
  
  AARP The Magazine
9.

Customers can place an order for a Pre-sell item using their PayPal account.
- A.
  
  True
- B.
  
  False
10.

Why do we offer pre-sell items on our website?
- A.
  
  In order to bring excitement and interest to our site.
- B.
  
  We do not offer pre-sell items on our site.
- C.
  
  Every online retail company does, so we have to.