Exp And Usd Training - Sept. 2014 - Final
(69).webp "Exp And Usd Training - Sept. 2014 - Final - Quiz")
Questions and Answers
- 1.
The system Concur uses to log and track customer cases is called ____________.
Explanation
The correct answer is Salesforce. Salesforce is the system used by Concur to log and track customer cases. It is also commonly referred to as SF or Sales force.Rate this question:
- 2.
The rules surrounding the creation of an expense are controlled by
- A.
Workflow
- B.
Policy
- C.
Groups
- D.
Employee ID
Correct Answer
B. PolicyExplanation
The correct answer is "Policy". Policies are the set of guidelines and rules that dictate how expenses should be created and managed within an organization. They outline the acceptable expenses, spending limits, approval processes, and any other requirements or restrictions related to expenses. Therefore, the creation of an expense is controlled by the policy set by the organization.Rate this question:
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- 3.
An end user can update the payment type on a corporate card transaction in their expense report.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because an end user cannot update the payment type on a corporate card transaction in their expense report. The payment type for a corporate card transaction is typically set by the company or the financial department, and the end user does not have the authority to change it.Rate this question:
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- 4.
Once a report has been submitted it is sent for approval. What is the name of the approval process?
- A.
Forms
- B.
Policy
- C.
Workflow
- D.
Allocations
Correct Answer
C. WorkflowExplanation
The approval process for a submitted report is called a workflow. Workflows are designed to streamline and automate business processes, including the approval of documents or reports. They typically involve a series of steps or tasks that need to be completed in a specific order, with designated individuals responsible for reviewing and approving the report at each stage. This ensures that the report goes through the necessary review and approval process before it is finalized and implemented.Rate this question:
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- 5.
When a user clicks on 'New Expense Report' what form is used to begin the expense report?
- A.
Expense
- B.
Itemization
- C.
Header
- D.
Allocation
Correct Answer
C. HeaderExplanation
When a user clicks on 'New Expense Report', the form that is used to begin the expense report is the Header form. This form typically includes fields for entering basic information such as the employee's name, date, purpose of the expense report, and any other relevant details that need to be captured at the beginning of the process. The Header form serves as the starting point for creating and organizing the expense report before moving on to itemizing the expenses and allocating them to different categories.Rate this question:
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- 6.
An end user can identify a required field by __________.
Correct Answer
Red Bar or Red Line on LeftExplanation
An end user can identify a required field by the presence of a red bar or red line on the left side. This visual cue serves as an indicator that the field must be filled out in order to proceed or submit the form. The use of color differentiation helps to draw attention to these required fields, making it easier for users to quickly identify and complete them.Rate this question:
- 7.
A user calls and says they have a corporate card charge appearing in Expense that is not an alllowable expense per the company policy. The company will not pay for it. How should the employee account for this expense?
- A.
Delete the charge
- B.
Ignore the expense
- C.
Use the Personal Expense Checkbox
Correct Answer
C. Use the Personal Expense CheckboxExplanation
The employee should use the Personal Expense Checkbox to account for the expense. This indicates that the expense was a personal one and not eligible for reimbursement from the company. By selecting this option, the employee acknowledges that they will be responsible for paying for the charge themselves.Rate this question:
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- 8.
What permission allows a user to use the expense system?
- A.
Expense Processor
- B.
Expense Approver
- C.
Expense User
Correct Answer
C. Expense UserExplanation
The permission that allows a user to use the expense system is the Expense User permission. This permission grants the user access to the expense system and its features, allowing them to create, submit, and manage their expenses within the system. The Expense User permission is essential for any user who needs to interact with the expense system and perform tasks related to expense management.Rate this question:
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- 9.
In order to view a user’s profile, you would go to Administration > Company Admin > ________.
Correct Answer
User Administrator
User AdminExplanation
To view a user's profile, you would go to Administration > Company Admin > User Administrator or User Admin. These options are likely located within the administrative settings of a system or platform, allowing authorized personnel to access and manage user profiles. The exact terminology may vary depending on the specific system being used.Rate this question:
- 10.
Identify one of the configuration components that is associated to Policy.
Correct Answer
Workflow, Allocations, Report Header, Expense Types, Print FormatsExplanation
The correct answer is Workflow, Allocations, Report Header, Expense Types, Print Formats. These components are all associated with policy configuration. Workflow refers to the process of defining and automating the approval flow for expenses. Allocations allow for the distribution of expenses to different cost centers or projects. Report Header refers to the customization of the header section of expense reports. Expense Types are the different categories or types of expenses that can be submitted. Print Formats determine the layout and formatting of expense reports when they are printed.Rate this question:
- 11.
An end user calls in and says they selected the wrong policy when creating their expense report. Can they go back in and change the policy on that report?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
The answer is "No" because once an expense report is created and a policy is selected, it cannot be changed by the end user. The policy selection is considered final and cannot be modified after the report is submitted.Rate this question:
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- 12.
Can a report be returned to an end user once it has been exported in the SAE extract for payment?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
Once a report has been exported in the SAE extract for payment, it cannot be returned to an end user. Exporting a report in the SAE extract for payment means that the report data has been extracted and formatted into a specific file format for further processing or analysis. Once this process is completed, the report is no longer available in its original form and cannot be returned to the end user.Rate this question:
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- 13.
When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?
Correct Answer
Copy Down from the employee profileExplanation
The basic information in the report header originates from the employee profile. This means that when creating a report, the system automatically copies down the necessary data from the employee profile into the report header.Rate this question:
- 14.
Expense types may be shared between policies.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Expense types may be shared between policies, meaning that multiple policies can have the same expense types associated with them. This allows for consistency and simplifies the management of expenses across different policies. By sharing expense types, organizations can easily track and categorize expenses, ensuring accurate reporting and analysis. This also allows for easier comparison and benchmarking of expenses across different policies. Therefore, the statement "Expense types may be shared between policies" is true.Rate this question:
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- 15.
Company Structure or hierarchy is generally associated with the ________ Fields
- A.
Custom
- B.
Org Unit
- C.
Ledger
- D.
Amount
Correct Answer
B. Org UnitExplanation
Company structure or hierarchy is generally associated with the Org Unit fields. Org Unit refers to the different divisions, departments, or units within a company that have specific roles and responsibilities. These org units help in organizing and managing the company's operations, resources, and reporting structure. They provide a clear framework for decision-making, communication, and coordination within the organization. By associating the company structure or hierarchy with the Org Unit fields, companies can effectively manage their organizational structure and ensure smooth functioning of different units within the company.Rate this question:
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- 16.
What are the two different types of list we can have in Expense?
Correct Answer
Simple list
Simple
Connected list
ConnectedExplanation
The two different types of lists that can be used in Expense are Simple list and Connected list. The options provided in the answer are "Simple list" and "Simple" for the first type, and "Connected list" and "Connected" for the second type.Rate this question:
- 17.
If an end user contacts the User Support Desk and wants something added to a list, what should the representative do?
- A.
Add it yourself
- B.
Tell the end user to add the list themselves
- C.
Advise them the lists can't be updated
- D.
Advise them to talk to their internal Program Administrator to add it
Correct Answer
D. Advise them to talk to their internal Program Administrator to add itExplanation
The representative should advise the end user to talk to their internal Program Administrator to add the item to the list. This is because the Program Administrator is responsible for managing and updating the lists, so they would have the necessary permissions and knowledge to make the addition. The representative's role is to guide the end user to the appropriate person who can fulfill their request.Rate this question:
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- 18.
Identify the incorrect field data type.
- A.
Text
- B.
List
- C.
Alphabet
- D.
Boolean
Correct Answer
C. AlphabetExplanation
The incorrect field data type in the given options is "Alphabet". In computer programming, there is no specific data type called "Alphabet". The correct term for representing individual characters is "Character" or "Char" data type. "Alphabet" is not a recognized data type in most programming languages.Rate this question:
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- 19.
If a manager wants to add all their employees as attendees in one click, where would they go to do this in a report?
Correct Answer
Attendee Groups or Attendee Favorites
Explanation
To add all employees as attendees in one click, the manager would go to either Attendee Groups or Attendee Favorites in the report. These options allow the manager to easily add multiple employees as attendees without having to manually select each individual. Attendee Groups would be a suitable option if the manager has already created groups of employees, while Attendee Favorites would be useful if the manager has previously marked certain employees as favorites for quick access. Both options provide a convenient way for the manager to add all employees as attendees efficiently.Rate this question:
- 20.
If a line item has allocations and itemizations which action would take place first?
- A.
Itemization
- B.
Allocation
- C.
It doesn't matter
Correct Answer
A. ItemizationExplanation
In this scenario, the itemization would take place first before any allocations. Itemization refers to the process of breaking down a line item into smaller sub-items or categories. Once the line item has been itemized, then allocations can be made to distribute the amounts among the different sub-items. Therefore, itemization is the initial step that needs to be completed before any allocations can occur.Rate this question:
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- 21.
What expense type typically forces itemization?
- A.
Cell phone
- B.
Airfare
- C.
Rental Car
- D.
Hotel
Correct Answer
D. HotelExplanation
Hotel expenses typically force itemization because they usually include various components such as room charges, taxes, meals, and additional services. In order to accurately track and allocate expenses, itemization is required to break down these different components and ensure proper documentation. Unlike other expense types like cell phone, airfare, or rental car, hotel expenses tend to have more complex billing structures and require detailed itemization for accounting and reimbursement purposes.Rate this question:
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- 22.
What are HCP Attendees and why would a client use them?
Correct Answer
US Law makes pharmaceutical companies track the spend with health care professionals (i.e doctors, nurses, staff).Explanation
HCP Attendees refer to health care professionals such as doctors, nurses, and staff who attend events or conferences organized by pharmaceutical companies. The client would use HCP Attendees to track the amount of money spent on these professionals as required by US Law. This tracking is necessary to ensure compliance with regulations and to maintain transparency in financial transactions between pharmaceutical companies and health care professionals.Rate this question:
- 23.
Policies control the report settings, and Groups control the Employee settings.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement is true because policies are used to set and control the report settings, such as the format, layout, and data included in the reports. On the other hand, groups are used to manage and control the settings specific to employees, such as access permissions, roles, and privileges. Therefore, policies control the report settings, while groups control the employee settings.Rate this question:
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- 24.
A delegate approver can approve a report that they created for someone else.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A delegate approver is someone who has been given the authority to approve reports on behalf of someone else. However, they cannot approve a report that they themselves created for someone else. Therefore, the statement is false.Rate this question:
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- 25.
If an end user calls and needs a new expense type added, the User Support Desk can do this for them.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The User Support Desk is not responsible for adding new expense types for end users. This task is typically handled by the system administrator or someone with the necessary permissions and access to the expense management system. Therefore, the statement is false.Rate this question:
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- 26.
Where does an end user add a Delegate? Profile > Expense settings > _________
Correct Answer
Expense Delegate
Expense Delegates
DelegatesExplanation
An end user can add a delegate in the "Expense Delegates" section under the "Expense settings" menu in their profile. This feature allows the user to assign someone else to handle their expenses on their behalf.Rate this question:
- 27.
An end user gets an audit rule error; I (the USD agent) am allowed to turn the rule off to get the report to submit
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because as a USD agent, you are not allowed to turn off an audit rule to get the report to submit. Audit rules are put in place to ensure compliance and accuracy in the system, and disabling them would undermine the purpose of the audit. It is important to follow the rules and address any errors or issues properly rather than bypassing them.Rate this question:
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- 28.
Can audit rules limit the vendors to company preferred vendors?
- A.
Yes
- B.
No
Correct Answer
A. YesExplanation
Audit rules can indeed be used to limit vendors to company preferred vendors. Audit rules are a set of guidelines and regulations that are put in place to ensure compliance and adherence to certain standards. By setting up audit rules that specify that only company preferred vendors can be used, the company can enforce its preference and ensure that all vendors meet their specific criteria and requirements. This can help maintain consistency, quality, and reliability in the company's supply chain and vendor selection process.Rate this question:
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- 29.
Alll active employees in a client site have the ability to change the error message of an audit rule.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because it is unlikely that all active employees in a client site would have the ability to change the error message of an audit rule. This task is typically reserved for specific individuals or roles who have the necessary permissions and expertise to make such changes. Allowing all active employees to change the error message could lead to inconsistent and potentially incorrect messaging, as well as potential misuse or abuse of the system.Rate this question:
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- 30.
What event would be recommended to trigger an exception when an end user has exceeded the airfare limit?
- A.
Entry Save
- B.
Report Save
- C.
Report Submit
- D.
Allocation Save
Correct Answer
A. Entry SaveExplanation
The event that would be recommended to trigger an exception when an end user has exceeded the airfare limit is "Entry Save." This event is typically used when the user is saving their entry or input in a form or system. By triggering an exception at this point, the system can check if the airfare limit has been exceeded and notify the user or take appropriate action.Rate this question:
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- 31.
A warning exception in a report is indicated by what color icon?
- A.
Blue
- B.
Green
- C.
Red
- D.
Yellow
Correct Answer
D. YellowExplanation
A warning exception in a report is indicated by a yellow color icon. Yellow is commonly used to represent caution or a warning sign in various contexts. In this case, the yellow color icon serves as a visual cue to draw attention to potential issues or problems within the report. It alerts the reader to pay attention and take necessary actions to address the warning exception mentioned in the report.Rate this question:
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- 32.
What is the path to verify the end user's confirmed banking account? Admin > Expense Tools > Payment Manager > Monitor Payees > __________
Correct Answer
Employee Banking
employee bankingExplanation
To verify the end user's confirmed banking account, the path is Admin > Expense Tools > Payment Manager > Monitor Payees > Employee Banking, employee banking.Rate this question:
- 33.
What causes the system to do a confirmation (penny test)?
- A.
Calling the bank
- B.
Report payment
- C.
User enters their banking for the first time.
Correct Answer
C. User enters their banking for the first time.Explanation
The system performs a confirmation (penny test) when the user enters their banking information for the first time. This is done to verify the user's bank account details and ensure that the information provided is accurate. By conducting a penny test, the system can send a small amount of money (typically one cent) to the user's bank account and then ask the user to confirm the exact amount received. This helps to prevent any potential errors or fraudulent activities related to the user's banking information.Rate this question:
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- 34.
What type of form would contain a custom field called Airfare Class of Service?
- A.
Expense Entry Form
- B.
Attendee Form
- C.
Report Header Form
- D.
Employee Form
Correct Answer
A. Expense Entry FormExplanation
The Expense Entry Form would contain a custom field called Airfare Class of Service. This form is specifically designed for recording expenses, and including a custom field for the airfare class of service would allow users to input this specific information when submitting their expenses.Rate this question:
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- 35.
All expense types must use the same Expense form.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
This statement is false because it is not necessary for all expense types to use the same Expense form. Different expense types may have different requirements and therefore may require different forms to accurately capture and record the necessary information. Using the same form for all expense types may lead to inaccuracies and inefficiencies in the expense reporting process.Rate this question:
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- 36.
What is the definition of a FIXED Travel Allowance?
- 37.
What is the order Travel Allowance uses when making a correct location rate match?
- 38.
What does VAT stand for?
- 39.
Name two of the seven fields required to calculate VAT reclaim.
- 40.
Why are locations so important in the system? (Select all that apply)
- A.
It determines who approves your report.
- B.
VAT rates are calculated based on location.
- C.
Delegate selection is based on location.
- D.
Travel Allowance rates are based on the destination city.
Correct Answer(s)
B. VAT rates are calculated based on location.
D. Travel Allowance rates are based on the destination city.Explanation
Locations are important in the system because VAT rates are calculated based on location, and Travel Allowance rates are based on the destination city.Rate this question:
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- 41.
Does Concur receive E-receipts from all vendors?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
Concur does not receive E-receipts from all vendors.Rate this question:
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- 42.
How long after a trip has been completed should an end user see an E-receipt?
- A.
15 minutes
- B.
48 Hours
- C.
2 weeks
- D.
72 hours
Correct Answer
B. 48 HoursExplanation
End users should see an E-receipt within 48 hours after completing a trip. This timeframe allows for the necessary processing and generation of the electronic receipt, ensuring that the user receives it in a reasonable amount of time. Waiting longer than 48 hours may cause inconvenience or delay in the reimbursement process for the user.Rate this question:
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- 43.
If the end user does not get an E-receipt what is the alternative method to get the report submitted?
- 44.
How long should an end user typically wait for a domestic credit card transaction to be imported into Concur from the credit card vendor?
- A.
2 weeks
- B.
2 days
- C.
5-7 days
- D.
Instantly
Correct Answer
C. 5-7 daysExplanation
The end user should typically wait for 5-7 days for a domestic credit card transaction to be imported into Concur from the credit card vendor. This timeframe allows for the necessary processing and verification of the transaction before it is imported into the Concur system. Waiting for this period ensures that the transaction data is accurate and complete when it is available for the end user to view and reconcile in Concur.Rate this question:
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- 45.
Does Concur have access to see or modify the end users full credit card account number?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
Concur does not have access to see or modify the end users' full credit card account number. This implies that Concur does not possess the capability to view or make changes to the complete credit card account number of the end users.Rate this question:
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- 46.
Where would you look in the system to research if a user's transaction was hidden? Administration > Expense Tools > Company Card > ________________
Correct Answer
Manage Transactions
manage transactions
Manage transaction
manage Transaction
manage Transactions
Manage transactionsExplanation
To research if a user's transaction was hidden, you would look in the "Manage Transactions" section of the system. This section likely provides a comprehensive overview of all transactions and allows administrators to search and filter transactions based on various criteria. By accessing this section, administrators can investigate if a user's transaction was hidden and take any necessary actions accordingly.Rate this question:
- 47.
Can the end user opt in or out of system/status emails such as notification of an available credit card transaction?
- A.
Yes
- B.
No
Correct Answer
A. YesExplanation
The end user has the option to choose whether they want to receive system/status emails, such as notifications of available credit card transactions. They can either opt in or opt out of receiving these emails based on their preference.Rate this question:
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- 48.
Does the mobile application offer the same functionality as Concur’s full featured, web-based services?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
This app is a mobile companion to Travel & Expense – offering the flexibility to perform tasks from a mobile device. While it complements Concur's end-to-end solution functionality, it does not contain full functionality.Rate this question:
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- 49.
Name the three basic types of workflows
- 50.
If Concur Mobile is available on a client sit, and a traveler has registered for it, can that user's acces to Concur Mobile be deactivated?
- A.
Yes
- B.
No
Correct Answer
B. NoExplanation
If a traveler has registered for Concur Mobile and it is available on the client site, their access to Concur Mobile cannot be deactivated.Rate this question:
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