Sports Therapist - Qp2

8 Questions | Total Attempts: 25

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Sports Therapist - Qp2

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Questions and Answers
  • 1. 
    It is important to treat clients with the attitude that “The customer is always right” (even if we prove them wrong).
    • A. 

      True

    • B. 

      False

  • 2. 
    Clientèle may be obtained from: (Select three)
    • A. 

      Family

    • B. 

      Local sports clubs

    • C. 

      Friends

    • D. 

      The community

  • 3. 
    When approaching a client for the first time you have to be armed with good reasoned arguments related to the benefits that they are to gain by employing you.
    • A. 

      True

    • B. 

      False

  • 4. 
    The Sports Therapist will have established the needs, wants, aspirations, etc of the client, and their commitment to the programme.
    • A. 

      True

    • B. 

      False

  • 5. 
    The ______   _______ will begin at the consultation stage of the relationship and continue throughout.
    • A. 

      Personalised programme

    • B. 

      Monitoring process

    • C. 

      Service orientation

  • 6. 
    Sports Therapists will provide certain benefits to a client which includes: (Select three)
    • A. 

      Professional relationships

    • B. 

      Motivating the client

    • C. 

      Personal trainers convenience

    • D. 

      Maintain confidentiality

  • 7. 
    Do not use the hard sell of your other services, use your knowledge and avoid jargon.
    • A. 

      True

    • B. 

      False