Module 7 - The Sales Process: Negotiating - Part 5

3 Questions

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Module Quizzes & Trivia

Saturday Pick-up Charges


Questions and Answers
  • 1. 
    An invalid Saturday pick-up charge will occur when a package has been manifested on Saturday,
    • A. 

      But the carrier didn't actually pick up the package until Monday.

    • B. 

      And has been delivered on Sunday by the carrier.

    • C. 

      Picked up by carrier and held in warehouse for customer pick-up on Monday.

    • D. 

      None of the above.

  • 2. 
    Third party negotiators have found many instances where
    • A. 

      Shippers have been over charged.

    • B. 

      Shippers have been able to obtain carrier credits.

    • C. 

      Credits are in the hundreds of thousands of dollars.

    • D. 

      All of the above.

  • 3. 
    When an invalid Saturday pick-up charge is uncovered, the carrier will
    • A. 

      Allow shippers up to 60 days to claim the credit for those charges.

    • B. 

      Do nothing because credits are never issued on invalid Saturday pick-up charges.

    • C. 

      Allow the shipper to go back six months to claim credit for the charge.

    • D. 

      None of the above.