Whiteboard Academy Sales Test: Quiz!

11 Questions | Total Attempts: 55

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Whiteboard Academy Sales Test: Quiz!

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Questions and Answers
  • 1. 
    You should always call the vendor to check stock when a customer is ordering wallpaper.
    • A. 

      True

    • B. 

      False

  • 2. 
    If a customer mentions that their blinds are in a child's room, you should offer what option?
    • A. 

      Cordless

    • B. 

      Standard cords

    • C. 

      Corded Top/Down Bottom/Up

    • D. 

      Continuous Cord Loop

  • 3. 
    If a customer provides three windows with the exact same measurements, what should you verify?
    • A. 

      In what room are the windows located?

    • B. 

      Did they measure all 3 windows individually?

    • C. 

      Are the windows the same shape?

    • D. 

      Nothing. They will always be the same measurement.

  • 4. 
    What can you do for a client if they want overnight samples?
    • A. 

      Send the samples as a custom template order

    • B. 

      Count the $10 as generated revenue

    • C. 

      Refund the overnight fee upon purchase of blinds

    • D. 

      Tell them their request is not possible

  • 5. 
    On Blinds.com, take the vendor's price, divide it by this decimal to determine the price you will charge the customer.
    • A. 

      .70

    • B. 

      .65

    • C. 

      .60

    • D. 

      .30

  • 6. 
    It is acceptable to install an interior-rated solar shade on an exterior porch if the customer really likes the color.
    • A. 

      True

    • B. 

      False

  • 7. 
    Your goal is to have every call end in which of the following results? 
    • A. 

      Saved Cart

    • B. 

      Sent Samples

    • C. 

      Closed Sale

    • D. 

      Clean Transfer

  • 8. 
    What is the custom product template number?
    • A. 

      8459

    • B. 

      8449

    • C. 

      4849

    • D. 

      5984

  • 9. 
    What is the GCC experience? 
    • A. 

      Provide every customer with the right solution

    • B. 

      Experiment without fear

    • C. 

      Make it easy to do business

    • D. 

      Give every customer an extraordinary service

    • E. 

      Give every customer a discount

  • 10. 
    Select all reasons why someone may consider motorization.
    • A. 

      Home Automation

    • B. 

      Blinds are out of reach

    • C. 

      Provides complete blackout

    • D. 

      Better light control

  • 11. 
    Select the battery type we suggest for use with Bali standard battery wands.
    • A. 

      Alkaline

    • B. 

      Lead Acid

    • C. 

      Lithium

    • D. 

      Rechargable