Fy15 Client Support Usd/Exp Forum Call Topics

8 Questions | Total Attempts: 159

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Business Quizzes & Trivia

Please share with us your thoughts on EXPENSE topics that you would like to be addressed on our calls and/or in training throughout this fiscal year abc


Questions and Answers
  • 1. 
    What areas of Expense are you most comfortable with or feel you are most knowledgeable about? 
  • 2. 
    If you selected "Other" in the above question, please provide your suggested Expense topic(s):
  • 3. 
    What areas of Expense do you find the most challenging and why?
  • 4. 
    How long have you been on an Expense team for Concur?
    • A. 

      3-6 months

    • B. 

      6 months - 1 year

    • C. 

      1-2 years

    • D. 

      2-3 years

    • E. 

      3+ years

  • 5. 
    In regard to the previous question, how did you achieve the level of comfort and knowledge in your above answer? Please select your top 2-3.
    • A. 

      Peer assistance

    • B. 

      Help from a Lead or Manager

    • C. 

      Repetition in addressing the same/similar issues in casework

    • D. 

      New hire training

    • E. 

      Team meetings and team trainings

    • F. 

      Ongoing Support webinars or Support calls

    • G. 

      R&D calls

    • H. 

      Reading internal resources available on the portal, Training Toolkit or Confluence (i.e. Guides, FAQs, Release Notes, etc.)

  • 6. 
    In an attempt to appeal to the majority, what day of the week is most preferred or convenient for you to attend our Client Support Expense Readiness call?
    • A. 

      Monday

    • B. 

      Tuesday

    • C. 

      Wednesday

    • D. 

      Thursday

    • E. 

      Friday

  • 7. 
    Select 2-3 topics below that you are interested in learning more about.
    • A. 

      Expense Pay

    • B. 

      Receipts / Imaging

    • C. 

      Travel Allowance

    • D. 

      Reporting

    • E. 

      Logs

    • F. 

      Shared / Integrated T&E

    • G. 

      Standard

    • H. 

      Company Cards

    • I. 

      Accounting basics

    • J. 

      Other

  • 8. 
    How likely are you to listen to a recorded call if you missed attending the scheduled call?
    • A. 

      Very Likely - I listen to all recordings for missed calls

    • B. 

      Likely - I try to listen to all recordings but sometimes am unable to

    • C. 

      Unlikely - I only listen to recordings if the topic interests me

    • D. 

      Very Unlikely - I never listen to recordings for missed calls

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