How Much Have You Learned About Bridge's Next Release

10 Questions | By Childfund | Updated: Mar 21, 2022 | Attempts: 137

Questions

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Have you been paying attention in "class" or at least to your emails? Here is a quick quiz that will test your knowledge of the upcoming release of BRIDGE. Good Luck!

Questions and Answers

1.

BONUS Question: Tell us what makes you most excited about Donor Inquiry Case Management.
2.

What is Donor Inquiry Case Management, also known as Phase 1C?
- A.
  
  A new system that will automate all of our work.
- B.
  
  A new system that will help us enter, track and review donor inquiries in one place.
- C.
  
  A new system that gives automatic answers to donors so we don't need to talk to them
- D.
  
  A new system that helps us find new donors and sponsors
3.

Who will use Donor Inquiry Case Management?
- A.
  
  Only those people working in our International Office (IO)
- B.
  
  Only those people working in our Regional Offices (RO) and National Offices (NO)
- C.
  
  Only those people working on the BRIDGE Program Team
- D.
  
  All offices (IO, RO and NO) that interact with donors and respond to donor inquiries
4.

Why are we implementing this new donor inquiry case management system?
- A.
  
  Our current tool, CCT, has limited functionality
- B.
  
  CCT is only available to Sponsor Care
- C.
  
  The new system will allow all offices that interact with donors access to a single, shared central repository.
- D.
  
  The new system will offer ease of collaboration and sharing of information.
- E.
  
  The new system will provide quicker answers for our donors
- F.
  
  All of the Above
5.

When do we plan to implement Donor Inquiry Case Management?
- A.
  
  It's already implemented
- B.
  
  June 2014
- C.
  
  August 2014
- D.
  
  March 2015
6.

Which groups will be using Donor Inquiry Case Management?
- A.
  
  Sponsorship (RO, NO & IO)
- B.
  
  Sponsor Care
- C.
  
  Grants & Programs (Regional & National Directors, Finance, Grants & Programs (RO & NO)
- D.
  
  GPC (Philanthropy, Marketing, Communications, Digital)
- E.
  
  Global Operations (Emergency Response)
- F.
  
  Finance (Accounting)
- G.
  
  All of the Above
- H.
  
  None of the Above
7.

Donor Inquiry Case Management will eliminate the need to ________ or _____________ because the information is stored in the cloud
- A.
  
  Sink; swim
- B.
  
  Sync; replicate
- C.
  
  Shout; whisper
- D.
  
  Sit; stand
8.

System users will be able to track or follow specific donor inquiries through alerts a collaboration tool named:
- A.
  
  Chatter
- B.
  
  Twitter
- C.
  
  Facebook
- D.
  
  WhatsApp
- E.
  
  LinkedIn
9.

The goal of Donor Inquiry Case Management (Phase 1C) is to:
- A.
  
  Save Money
- B.
  
  Enhance our donors' experience
- C.
  
  Strengthen our donors' relationship with ChildFund
- D.
  
  Both B&C
10.

Which of the following are BENEFITS of Donor Inquiry Case Management:
- A.
  
  The ability to close incidents "anywhere" - not just on a single computer in the office
- B.
  
  The ability to see all inquiries yourself and not having to check with Sponsor Care or wait for a report
- C.
  
  The ability to see or be alerted to any of ChildFund's interactions (entered in the system) with a donor
- D.
  
  The ability to reference prior interactions with donors and quickly providing answers to them
- E.
  
  All of the Above