How Much Have You Learned About Bridge's Next Release

10 Questions | Total Attempts: 62

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Software Quizzes & Trivia

Have you been paying attention in "class" or at least to your emails? Here is a quick quiz that will test your knowledge of the upcoming release of BRIDGE. Good Luck!


Questions and Answers
  • 1. 
    BONUS Question:  Tell us what makes you most excited about Donor Inquiry Case Management.
  • 2. 
    What is Donor Inquiry Case Management, also known as Phase 1C?
    • A. 

      A new system that will automate all of our work.

    • B. 

      A new system that will help us enter, track and review donor inquiries in one place.

    • C. 

      A new system that gives automatic answers to donors so we don't need to talk to them

    • D. 

      A new system that helps us find new donors and sponsors

  • 3. 
    Who will use Donor Inquiry Case Management?
    • A. 

      Only those people working in our International Office (IO)

    • B. 

      Only those people working in our Regional Offices (RO) and National Offices (NO)

    • C. 

      Only those people working on the BRIDGE Program Team

    • D. 

      All offices (IO, RO and NO) that interact with donors and respond to donor inquiries

  • 4. 
    Why are we implementing this new donor inquiry case management system?
    • A. 

      Our current tool, CCT, has limited functionality

    • B. 

      CCT is only available to Sponsor Care

    • C. 

      The new system will allow all offices that interact with donors access to a single, shared central repository.

    • D. 

      The new system will offer ease of collaboration and sharing of information.

    • E. 

      The new system will provide quicker answers for our donors

    • F. 

      All of the Above

  • 5. 
    When do we plan to implement Donor Inquiry Case Management?
    • A. 

      It's already implemented

    • B. 

      June 2014

    • C. 

      August 2014

    • D. 

      March 2015

  • 6. 
    Which groups will be using Donor Inquiry Case Management?
    • A. 

      Sponsorship (RO, NO & IO)

    • B. 

      Sponsor Care

    • C. 

      Grants & Programs (Regional & National Directors, Finance, Grants & Programs (RO & NO)

    • D. 

      GPC (Philanthropy, Marketing, Communications, Digital)

    • E. 

      Global Operations (Emergency Response)

    • F. 

      Finance (Accounting)

    • G. 

      All of the Above

    • H. 

      None of the Above

  • 7. 
    Donor Inquiry Case Management will eliminate the need to ________ or _____________ because the information is stored in the cloud
    • A. 

      Sink; swim

    • B. 

      Sync; replicate

    • C. 

      Shout; whisper

    • D. 

      Sit; stand

  • 8. 
    System users will be able to track or follow specific donor inquiries through alerts a collaboration tool named:
    • A. 

      Chatter

    • B. 

      Twitter

    • C. 

      Facebook

    • D. 

      WhatsApp

    • E. 

      LinkedIn

  • 9. 
    The goal of Donor Inquiry Case Management (Phase 1C) is to:
    • A. 

      Save Money

    • B. 

      Enhance our donors' experience

    • C. 

      Strengthen our donors' relationship with ChildFund

    • D. 

      Both B&C

  • 10. 
    Which of the following are BENEFITS of Donor Inquiry Case Management:
    • A. 

      The ability to close incidents "anywhere" - not just on a single computer in the office

    • B. 

      The ability to see all inquiries yourself and not having to check with Sponsor Care or wait for a report

    • C. 

      The ability to see or be alerted to any of ChildFund's interactions (entered in the system) with a donor

    • D. 

      The ability to reference prior interactions with donors and quickly providing answers to them

    • E. 

      All of the Above

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