Test Your Knowledge - Part 4: Doctor Exam & Doctor Treatment Plan - C

6 Questions | Total Attempts: 301

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Test Your Knowledge - Part 4: Doctor Exam & Doctor Treatment Plan - C

Questions and Answers
  • 1. 
    What behavior characteristics might indicate that your team member or patient have a "C" behavior style?
    • A. 

      They are on time, and are direct

    • B. 

      They are quiet and indifferent

    • C. 

      They are analytical and detail oriented

    • D. 

      They are social and people oriented

  • 2. 
    What are 2 ways to appeal to a patient or team member who have a "C" behavior style? (select 2)
    • A. 

      Be as direct as possible

    • B. 

      Use a lot of details

    • C. 

      Make time for questions

    • D. 

      High energy and enthusiasm

  • 3. 
    A patient transfer from the DA to the Doctor is NOT necessary prior to the exam?
    • A. 

      True

    • B. 

      False

  • 4. 
    What should always be done by the doctor PRIOR to the exam?
    • A. 

      Check medical history

    • B. 

      Inform patient of what they can expect during and after the exam

    • C. 

      Ask patient if they have any pain or other concerns

    • D. 

      All of the above

  • 5. 
    Which answer is MOST correct? After the doctor exam, how should the information be broken down for the patient?
    • A. 

      In clinical terms

    • B. 

      In non-clinical terms that the patient can understand

    • C. 

      By the Treatment Coordinator

    • D. 

      By the Dental Assistant after the Doctor rushes off to see the next patient

  • 6. 
    What is the ultimate goal for a doctor when he or she is presenting diagnosed treatment to a patient? (Check all that apply)
    • A. 

      Establish Trust

    • B. 

      Meet the needs of the patient

    • C. 

      Move on to the next patient as quickly as possible

    • D. 

      Close the case (patient acceptance)

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