Test Your Knowledge - Part 2: Doctor Exam & Doctor Treatment Plan - I
- 1.What is the definition of "Interpersonal Trust"?
- A.
The act of somebody who is expected by others to behave responsibly or honorably
- B.
Making a personal connection with an individual after trust has been established
- C.
Trust that is built through repeated interactions through which expectations about a person's trustworthy behavior can be tested over time.
- D.
Assured reliance on the character, ability, strength, or truth of someone or something on a personal level
- 2.Treating others how they want to be treated is defined as what?
- A.
What mama always said
- B.
Rule of Thumb
- C.
Golden Rule
- D.
Platinum Rule
- 3.What communication tool outlines behavioral characteristics that aid us in enhancing our relationships with both team members and patients?
- A.
Interpersonal Trust
- B.
DISC Model
- C.
Emotional Gold
- D.
Motivating Purchase Factor
- 4.What behavior characteristics might indicate that your team member or patient have an "I" behavior style?
- A.
They are on time, and are direct
- B.
They are quiet and indifferent
- C.
They are analytical and detail oriented
- D.
They are social and people oriented
- 5.What are 2 ways to appeal to a patient or team member who have an "I" behavior type? *Select two answers
- A.
Be positive and enthusiastic
- B.
Use a lot of details
- C.
Celebrate and use compliments
- D.
Be as direct as possible
Questions: 31 | Attempts: 491 | Last updated: Jan 10, 2013
-
Sample QuestionFredrick lives on land owned by Duke Eddington. The Duke is in turn only using land given to him by the king. Which term(s) best describes Fredrick?
Questions: 14 | Attempts: 376 | Last updated: Nov 22, 2017
-
Sample QuestionAmericans became intersted in Alaska
Questions: 14 | Attempts: 12606 | Last updated: Jan 30, 2013
-
Sample QuestionWhat do you call a "group blind date" in Konglish?
Back to top