Test Your Knowledge - Part 2: Doctor Exam & Doctor Treatment Plan - I

5 Questions | Total Attempts: 342

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Test Your Knowledge - Part 2: Doctor Exam & Doctor Treatment Plan - I

Questions and Answers
  • 1. 
    What is the definition of "Interpersonal Trust"?
    • A. 

      The act of somebody who is expected by others to behave responsibly or honorably

    • B. 

      Making a personal connection with an individual after trust has been established

    • C. 

      Trust that is built through repeated interactions through which expectations about a person's trustworthy behavior can be tested over time.

    • D. 

      Assured reliance on the character, ability, strength, or truth of someone or something on a personal level

  • 2. 
    Treating others how they want to be treated is defined as what?
    • A. 

      What mama always said

    • B. 

      Rule of Thumb

    • C. 

      Golden Rule

    • D. 

      Platinum Rule

  • 3. 
    What communication tool outlines behavioral characteristics that aid us in enhancing our relationships with both team members and patients?
    • A. 

      Interpersonal Trust

    • B. 

      DISC Model

    • C. 

      Emotional Gold

    • D. 

      Motivating Purchase Factor

  • 4. 
    What behavior characteristics might indicate that your team member or patient have an "I" behavior style?
    • A. 

      They are on time, and are direct

    • B. 

      They are quiet and indifferent

    • C. 

      They are analytical and detail oriented

    • D. 

      They are social and people oriented

  • 5. 
    What are 2 ways to appeal to a patient or team member who have an "I" behavior type? *Select two answers
    • A. 

      Be positive and enthusiastic

    • B. 

      Use a lot of details

    • C. 

      Celebrate and use compliments

    • D. 

      Be as direct as possible

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