Weekly Recap Quiz #32 (October 14th)

10 Questions | Total Attempts: 376

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Weekly Recap Quiz #32 (October 14th)

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Questions and Answers
  • 1. 
    Mark all items that are NOT returnable.
    • A. 

      Special Order Items - including all Mascots

    • B. 

      Props that require special delivery

    • C. 

      Any item that has been worn, used or altered

    • D. 

      Disposable Helium Tanks

    • E. 

      Food & Edible Items including: box mixes, cookies, candy, mints, and edible decorations

    • F. 

      Inflatable Items (this applies to items that can be inflated orally)

  • 2. 
    You need to generate RAN when creating a Canadian Return label.
    • A. 

      True

    • B. 

      False

  • 3. 
    Canadian customers are able to get a return label for $12.00, which is deducted from the amount of their return credit.
    • A. 

      True

    • B. 

      False

  • 4. 
    Can you track a Canadian return?
    • A. 

      Yes

    • B. 

      No

  • 5. 
    How long will it take for a Canadian customer to receive their return credit during Halloween season?
    • A. 

      3-5 Business Days

    • B. 

      3-4 Weeks

    • C. 

      May take 5+ Weeks

  • 6. 
    We can do Exchanges for a Canadian order.
    • A. 

      True

    • B. 

      False

  • 7. 
    We do replacement orders or Parts & Piece requests for international customers.
    • A. 

      True

    • B. 

      False

  • 8. 
    What if a Canadian customer is missing just a piece or part of a costume? (example: mask to a Batman costume) Can we send the missing piece?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    We guarantee delivery date for International orders.
    • A. 

      True

    • B. 

      False

  • 10. 
    True or False: Pumpkins only come in one color, orange.
    • A. 

      True

    • B. 

      False

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