1.
Does the mobile application offer the same functionality as Concur’s full featured, web-based services?
Correct Answer
B. No
Explanation
This app is a mobile companion to Travel & Expense – offering the flexibility to perform tasks from a mobile device. While it complements Concur's end-to-end solution functionality, it does not contain full functionality.
2.
Name the three basic types of workflows
3.
If Concur Mobile is available on a client sit, and a traveler has registered for it, can that user's acces to Concur Mobile be deactivated?
Correct Answer
B. No
Explanation
If Concur Mobile is available on a client site and a traveler has registered for it, their access to Concur Mobile cannot be deactivated.
4.
A user calls in and states that his report did not go to his manager's approver as it normally does, assuming the workflow has not been changed, what process would generate this behavior?
Correct Answer
C. Skip Step
Explanation
If the user's report did not go to his manager's approver as it normally does, the most likely explanation is that the "Skip Step" process was followed. This means that a step in the workflow was intentionally skipped, bypassing the manager's approver and causing the report to not reach them. This could have been done for various reasons, such as a change in the approval hierarchy or a specific exception scenario where the manager's approval was not required.
5.
Name the supported devices for Concur Mobile.
6.
What mapping tool do we use for mileage in Expense?
Correct Answer
B. Google Maps
Explanation
Google Maps is the mapping tool used for mileage in Expense. It is a widely recognized and popular mapping service that provides accurate and up-to-date information for navigation and distance calculations. Google Maps offers a user-friendly interface, detailed maps, real-time traffic updates, and various features that make it a reliable choice for calculating mileage in Expense.
7.
What are the two different types of mileage reimbursement rates you can set up in Car Configuration?
Correct Answer(s)
A. One Rate
C. Variable Rate
Explanation
In Car Configuration, there are two different types of mileage reimbursement rates that can be set up: One Rate and Variable Rate. The One Rate option allows for a fixed reimbursement rate for all mileage expenses. On the other hand, the Variable Rate option allows for different reimbursement rates to be set based on specific criteria such as distance traveled or type of trip. These two options provide flexibility in determining the appropriate reimbursement rates for different situations.
8.
What are the two different types of Cognos reporting offered to our clients?
9.
What determines the routing of an expense report?
Correct Answer(s)
Workflow
workflow
work flow
Explanation
The routing of an expense report is determined by the workflow. The workflow defines the sequence of steps and approvals that the expense report needs to go through before it is finalized. It ensures that the report is reviewed by the appropriate individuals and follows the necessary hierarchy for approval. By following the defined workflow, the expense report can be efficiently processed and authorized.
10.
Name 2 segments that an user can add to a Request.
11.
Where would a client’s employee go to register their automobile? Profile > Expense Settings > ____
Correct Answer(s)
Company Car
Explanation
A client's employee would go to the "Company Car" section in the Expense Settings of their profile to register their automobile. This section is likely to provide options and fields for the employee to input the necessary information related to their company-provided vehicle, such as the make, model, license plate number, and other relevant details.
12.
A Request can be closed by the system or by the traveler.
Correct Answer
A. True
Explanation
A request can indeed be closed by the system or by the traveler. The system may automatically close a request if certain conditions are met, such as reaching a certain time limit or if the requested service is no longer available. On the other hand, the traveler may also choose to close the request if they no longer need the service or have found an alternative solution. Therefore, it is true that a request can be closed by either the system or the traveler.
13.
Can a Request be split between multiple expense reports?
Correct Answer
A. Yes
Explanation
Yes, a request can be split between multiple expense reports. This means that if a request includes expenses that are related to different categories or projects, it can be divided into separate reports to accurately track and allocate the expenses. This allows for better organization and transparency in managing expenses.