Test Your Knowledge - Part 1: Doctor Exam & Doctor Treatment Plan - D

5 Questions | Total Attempts: 389

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Test Your Knowledge - Part 1: Doctor Exam & Doctor Treatment Plan - D

Questions and Answers
  • 1. 
    TRUST is the #1 factor that contributes to whether or not a patient will accept diagnosed treatment.
    • A. 

      True

    • B. 

      False

  • 2. 
    What is the "Platinum Rule"?
    • A. 

      Treat others how YOU want to be treated

    • B. 

      Communicate with patients based on THEIR DISC behavior type

    • C. 

      Treat others how THEY want to be treated

    • D. 

      Communicate with patients based on YOUR DISC behavior type

  • 3. 
    Doctors should ALWAYS use technical terms when explaining recommended treatment to a patient.
    • A. 

      True

    • B. 

      False

  • 4. 
    What action(s) should a provider take to enhance communication and build rapport with a patient?
    • A. 

      Sit next to a patient, at or below eye level when you are talking with them

    • B. 

      Use "patient friendly" or understandable terms when explaining recommended treatment

    • C. 

      Apply Vaseline to the patients lips prior to doing the exam or beginning any treatment

    • D. 

      All of the above

  • 5. 
    Check 2 sets of behavioral characteristics that may likely be important to a "D" behavior type?
    • A. 

      Fun and Excitement

    • B. 

      Direct and to the point

    • C. 

      Prompt and Timely

    • D. 

      Quiet and Calm

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