Weekly Recap Quiz #25 (August 19th)

10 Questions | Total Attempts: 74

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Weekly Recap Quiz #25 (August 19th) - Quiz

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Questions and Answers
  • 1. 
    Costume Express has now its own website!
    • A. 

      True

    • B. 

      False

  • 2. 
    What is a W9 Form?
    • A. 

      A tax form for the United States which certifies an individual's taxpayer identification number.

    • B. 

      A Dependent Care Provider’s Identification and Certification

    • C. 

      A standard tax form showing the total wages paid to an employee and the taxes withheld during the calendar year:

  • 3. 
    If you or the customer clicked the Celebrate Express "costume" header, the items in the shopping cart will carry over to Costume Express site.
    • A. 

      True

    • B. 

      False

  • 4. 
    There is a way to combine shipping charges or orders across the separate sites (Celebrate/Birthday Express and Costume Express).
    • A. 

      True

    • B. 

      False

  • 5. 
    Which email address do you use when a customer is requesting to get a W9 Form?
  • 6. 
    The best way for a customer to unsubscribe is to scroll to the bottom of the promotional email they received, and there will be an orange button that says Unsubscribe!
    • A. 

      True

    • B. 

      False

  • 7. 
    Which of the following is now part of CE branding?
    • A. 

      16 Wishes

    • B. 

      1st Wishes

    • C. 

      First Birthday

  • 8. 
    Every time you open an order, it is necessary to create a case note on the account.
    • A. 

      True

    • B. 

      False

  • 9. 
    Where do you find a birthday present for a cat?
    • A. 

      Online

    • B. 

      Cat-alogue

    • C. 

      Newspaper

  • 10. 
    If you're supervisor is not available, who should you call if you need help?
    • A. 

      Ghostbuster

    • B. 

      TREC Helpline

    • C. 

      Superman

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