Weekly Recap Quiz #36 (November 18th)

10 Questions | Total Attempts: 50

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Weekly Recap Quiz #36 (November 18th)

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Questions and Answers
  • 1. 
    Undeliverable : If the customer doesn’t want the package back, we will process the order as a return, and credit the customer minus 15% restocking fee.
    • A. 

      True

    • B. 

      False

  • 2. 
    Which email address do you use when you need to follow up with undeliverable orders?
  • 3. 
    If the customer has multiple questions or issues, you need to choose the disposition code on the most significant concern/issues related to the call.
    • A. 

      True

    • B. 

      False

  • 4. 
    The Cowboy Foil Balloon is included in Cowboy Party Pack but is out of stock and we replaced it with what item?
    • A. 

      Yellow Prismatic Star Foil Balloon

    • B. 

      Red Prismatic Star Foil Balloon

    • C. 

      Pink Prismatic Star Foil Balloon

  • 5. 
    The 3-D Flyer Eraser is included in Airplane Adventure Party Pack but is out of stock and we replaced it with what item?
    • A. 

      Plastic Buttons

    • B. 

      80's Party Buttons

    • C. 

      Candy Buttons

  • 6. 
    The Bowling Foil Balloon is included in Bowling Party Pack Party Pack but is out of stock and we replaced it with what item?
    • A. 

      Purple Foil Balloon

    • B. 

      Black Foil Balloon

    • C. 

      White Foil Balloon

  • 7. 
    The 3-D Butterfly Sticker is included in Enchanted Unicorn Party Pack but is out of stock and we replaced it with what item?
    • A. 

      Gold Pirate Earring

    • B. 

      Stick-On Stone Earrings

    • C. 

      Pink Pirate Eye Patch w/ Plastic Gold Earring

  • 8. 
    The Abby Cadabby Stickers are included in Abby Cadabby Party Pack but is out of stock and we replaced it with what item?
    • A. 

      Egg Relay Game

    • B. 

      Pin the Tail on the Donkey Game

    • C. 

      Sesame Street Memory Game

  • 9. 
    Why do we put candles on top of a birthday cake?
    • A. 

      To represent the light of life.

    • B. 

      To represent how old a person is turning.

    • C. 

      Because it's too hard to put them on the bottom!

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