13 Questions |
By CSReadiness | Last updated: Nov 21, 2013
| Total Attempts: 14
Questions and Answers
The system Concur uses to log and track customer cases is called ____________.
The majority of clients allow the end users to add their own approvers.
The rules surrounding the creation of an expense are controlled by
Once a report has been submitted it is sent for approval. What is the name of the approval process?
When a user clicks on 'New Expense Report' what form is used to begin the expense report?
An end user can identify a required field by __________.
A user calls and says they have a corporate card charge appearing in Expense that is not an alllowable expense per the company policy. The company will not pay for it. How should the employee account for this expense?
Delete the charge
Ignore the expense
Use the Personal Expense Checkbox
What permission allows a user to use the expense system?
In order to view a user’s profile, you would go to Administration > Company Admin > ________.
An end user calls in and says they selected the wrong policy when creating their expense report. Can they go back in and change the policy on that report?
Can a report be returned to an end user once it has been exported in the SAE extract for payment?
When creating a report, basic information may be pre-populated. Where does this data in the report header originate from within the system?
What role allows a Concur Administrator to access the Concur Support portal to open a case with client support?
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