Loyal
Consistent
Accurate & True
All of the above
None of the above
By saying that I' Honest
By doing your job
By working silently & keeping to myself
By demonstrating honesty
Never. Then nobody will know I made a mistake
Yes. It's a part of taking responsibility for my actions
No. I don't want anyone to think that I don't know what I'm doing
Always. Take the blame for everything
I walk away and collect my thoughts
I take a drink / smoke
I'll tell you off
I get silent & lose focus
Showing love and kindness to the customer
Taking care of the customer
Providing a pleasant experience for the customer
All of the above
Both A and B
Ask questions
Look for the answer myself
Let the answer come to me
Ask the manager
The customer is not always right – defend the company
Go out of your way to satisfy the customer, even if it costs the company
Try to accommodate the customer within business reason
Give the customer whatever they want at all times
Write them down and check them off as I complete them
Keep it all in my head
Report completions to my manager
None of the above
Alone
On a team with multiple leaders
I can work with anyone and any personality
On a team with one leader
I embrace change
It confuses me
I don't like it - if it's not broke, why fix it?
All of the above
Wait!
Here's an interesting quiz for you.