Hotel Management - Qp11

15 Questions | Total Attempts: 93

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Hotel Management - Qp11

Questions and Answers
  • 1. 
    There are certain advantages to using a hire service. These are: (Select three)
    • A. 

      There are no deposits to pay in advance

    • B. 

      There is no capital outlay.

    • C. 

      Hiring is generally expensive over the long-term.

    • D. 

      In the event of mechanical failure, immediate replacement can be effected.

    • E. 

      The product range as offered by the hirer has to be accepted.

  • 2. 
    The replacement of equipment, decoration or furnishings is provided for by estimating a reasonable length for the life cycle of use.
    • A. 

      True

    • B. 

      False

  • 3. 
    It is economical to buy good quality linen because of the frequent launderings to which it is subjected.
    • A. 

      True

    • B. 

      False

  • 4. 
    The substances for ______ fibres are made by chemical processes on various raw materials which are derived from coal, oil and other sources.
    • A. 

      Cotton

    • B. 

      Regenerated

    • C. 

      Acetate

    • D. 

      Synthetic

  • 5. 
    The frequency of laundering will vary according to the type of establishment, the standard of service, and the rate of turnover of clients.
    • A. 

      True

    • B. 

      False

  • 6. 
    The _______ system is a method of issuing uniforms mechanically.
    • A. 

      Automaintenance

    • B. 

      Autocleaning

    • C. 

      Autovalet

  • 7. 
    A good linen room should:  (Select four)
    • A. 

      Be easily cleaned, with sensible wall and floor coverings.

    • B. 

      Be well-lit as well as making the best use of artificial light.

    • C. 

      Have good heating and ventilation to ensure that the linen is well aired.

    • D. 

      Be large enough for all necessary duties to be performed.

    • E. 

      Have a flat surface or counter for the purpose of sorting linen.

  • 8. 
    An inventory check should be made twice a year, but in a situation where there is a frequent turnover of clients, for example, hotels, the check should be carried out more frequently.
    • A. 

      True

    • B. 

      False

  • 9. 
    External maintenance is usually carried out in _______ and it is preceded by a general survey of the building.
    • A. 

      Summer

    • B. 

      Autumn

    • C. 

      Winter

    • D. 

      Spring

  • 10. 
    Before painting, it is essential that all surfaces be well prepared.
    • A. 

      True

    • B. 

      False

  • 11. 
    ______ is caused by rain which is driven through the external walls.
    • A. 

      Rising damp

    • B. 

      Penetrating damp

    • C. 

      Condensation

  • 12. 
    A modern and properly installed ______ system should not give frequent maintenance problems.
    • A. 

      Plumbing

    • B. 

      Electrical

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