Retail Management - Qp8

12 Questions | Total Attempts: 108

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Retail Management Quizzes & Trivia

Questions and Answers
  • 1. 
    In terms of the ______ Provision, all premises must be kept clean, free of smells or leakages, and must also provide for the safety of employees.
    • A. 

      Health and Security

    • B. 

      Occupation and Safety

    • C. 

      Health and Safety

    • D. 

      Occupation and Security

  • 2. 
    The effect of good housekeeping on staff is that it improves both the working environment and morale of the workforce.
    • A. 

      True

    • B. 

      False

  • 3. 
    The main benefits of good housekeeping are as follows:  (Select four)
    • A. 

      Reduced production costs

    • B. 

      Increased production

    • C. 

      Improved production control

    • D. 

      Materials and parts are conserved

    • E. 

      Accidents are increased

    • F. 

      Traffic flow is facilitated

  • 4. 
    Research has proven that ______ stores lose patronage.
    • A. 

      Clean

    • B. 

      Dirty

    • C. 

      Indifferent

  • 5. 
    On a daily basis the following should be implemented:  (Select four)
    • A. 

      All counter tops to be wiped down and 'sticky' labels removed.

    • B. 

      Wipe down all scales and cash registers.

    • C. 

      Wipe down all refrigeration cabinets.

    • D. 

      Strip and seal your floors

    • E. 

      Do a spot check on all hand baskets and trolleys

  • 6. 
    On a weekly or monthly basis you may wish to clean the following:  (Select three)
    • A. 

      Give all your hand baskets and trolleys a thorough cleaning

    • B. 

      Gondola feet and bases of refrigeration cabinets.

    • C. 

      All permanent signage, canopies, and overhangs.

    • D. 

      All checkout points wiped down and tidied up

  • 7. 
    Apart from hygiene and general appearance, safety also falls within this general sphere.
    • A. 

      True

    • B. 

      False

  • 8. 
    A safety plan should include:  (Select three)
    • A. 

      Have local essential telephone numbers available.

    • B. 

      Ensure that all electrical appliances used and sold are safe

    • C. 

      Make sure that floors are free from spillages

    • D. 

      Draw up a "security plan".

  • 9. 
    The following procedure must be followed in the evacuation of property: (Select five)
    • A. 

      All emergency doors should be able to open inwards;

    • B. 

      All doors and exits where people are constantly working should be kept clear for emergency evacuation;

    • C. 

      There should be easy access to outer escape exits;

    • D. 

      Staircases should have proper handrails;

    • E. 

      Staircases which are going to be used as fire escapes must not be constructed of combustible materials;

    • F. 

      Staircases and passages must be constructed in such a manner that they can be easily negotiated and that easy exit can be facilitated;

  • 10. 
    Fire-extinguishers should be checked ______ by a responsible person.
    • A. 

      Daily

    • B. 

      Weekly

    • C. 

      Monthly

    • D. 

      Annually

  • 11. 
    The keystone of an effective fire loss control programme is inspection.
    • A. 

      True

    • B. 

      False

  • 12. 
    The following could be potential fire hazards: (Select three)
    • A. 

      Cigarette ends and half-smoked cigarettes;

    • B. 

      Use of litter bins

    • C. 

      Radiant heaters placed near combustible material.

    • D. 

      Fire extinguishers that are inappropriate to the type of fire hazard in the area;