Retail Management - Qp11

10 Questions | Total Attempts: 13

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Retail Management Quizzes & Trivia

Questions and Answers
  • 1. 
    _______ theory of motivation was developed as a response to the predominance of theories of instinct and drive-reduction.
    • A. 

      Freud's

    • B. 

      Jung's

    • C. 

      Herzberg's

    • D. 

      Maslow's

  • 2. 
    Maslow's 'needs' are innate, but not exclusively biological.
    • A. 

      True

    • B. 

      False

  • 3. 
    The first four levels of need are called ______ needs.
    • A. 

      Growth

    • B. 

      Deficiency

    • C. 

      Cognitive

    • D. 

      Love

  • 4. 
    Needs that are low in the hierarchy must at least be partially satisfied before needs that are higher in the hierarchy become important sources of motivation.
    • A. 

      True

    • B. 

      False

  • 5. 
    If you have an induction manual give it to the new employee to read and invite questions in this regard.
    • A. 

      True

    • B. 

      False

  • 6. 
    Your disciplinary actions are corrective and not punitive.
    • A. 

      True

    • B. 

      False

  • 7. 
    Despite the size of your business do your best to provide your staff with reasonable facilities.
    • A. 

      True

    • B. 

      False

  • 8. 
    Experienced managers know that a successful business can prosper on unilateral decisions and decrees from managers.
    • A. 

      True

    • B. 

      False